Marktonderzoek naar consumentenneuromarketing

Ruth Stanat

Uit onderzoek is gebleken dat gebieden in het striatum en de mediale prefrontale cortex (MPFC) in de hersenen worden geactiveerd wanneer consumenten een aankoopbeslissing nemen.

SIS Internationaal Marktonderzoek & Strategie

Wat is de neurobiologische basis van consumentenkeuze?

The choice process has two steps.  First, the consumer assigns a value to each option.  Second, these values are compared and the highest-ranking option is selected.

Mensen beoordelen de prikkels die ze zien.

A recent study has found that the striatum and MPFC are still activated when consumers are presented with different options and not required to make a choice.  What does this mean?

SIS Internationaal Marktonderzoek & Strategie

Even if they do not have to choose.  A person may see a car passing by.  She subconsciously assigns it a value.  She then sees another car pass by.  She then  assigns this other car a value and may then subconsciously compare the two cars.

Wat betekent dit voor adverteerders?

Marketing may not necessarily need a commercial or billboard in order to materialize.  A billboard or commercial may promote the positive values of a product.  Yet a consumer may subconsciously value a product anyway.  Perhaps there are certain aspects that a company’s advertisers have to worry about besides what its competitors say or how they advertise.  If consumers automatically assign values to products, then marketing may not improve a product that has many deficiencies.

Kosteneffectieve neuromarketing

Yet this finding may present advertisers with some cost-effective marketing opportunities.  Companies can highlight some positive virtues of a product on the product itself.  Perhaps an automaker may put on a car some emblem highlighting its positive virtues. This way, a prospective buyer, when valuing the car on the street, may take into account some other positive aspects of this car.  And, later on, when this buyer goes to car dealership, she may keep in mind the brand of the car she saw on the street earlier.

Foto van auteur

Ruth Stanat

Oprichter en CEO van SIS International Research & Strategy. Met meer dan 40 jaar expertise in strategische planning en wereldwijde marktintelligentie is ze een vertrouwde wereldleider in het helpen van organisaties om internationaal succes te behalen.

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