消費者神經行銷市場研究

露絲·史塔納特

研究發現,當消費者做出購買決定時,大腦紋狀體和內側前額葉皮質(MPFC)區域會被活化。

SIS 國際市場研究與策略

消費者選擇的神經生物學基礎是什麼?

The choice process has two steps.  First, the consumer assigns a value to each option.  Second, these values are compared and the highest-ranking option is selected.

人們評估他們看到的刺激。

A recent study has found that the striatum and MPFC are still activated when consumers are presented with different options and not required to make a choice.  What does this mean?

SIS 國際市場研究與策略

Even if they do not have to choose.  A person may see a car passing by.  She subconsciously assigns it a value.  She then sees another car pass by.  She then  assigns this other car a value and may then subconsciously compare the two cars.

這對廣告商意味著什麼?

Marketing may not necessarily need a commercial or billboard in order to materialize.  A billboard or commercial may promote the positive values of a product.  Yet a consumer may subconsciously value a product anyway.  Perhaps there are certain aspects that a company’s advertisers have to worry about besides what its competitors say or how they advertise.  If consumers automatically assign values to products, then marketing may not improve a product that has many deficiencies.

具有成本效益的神經行銷

Yet this finding may present advertisers with some cost-effective marketing opportunities.  Companies can highlight some positive virtues of a product on the product itself.  Perhaps an automaker may put on a car some emblem highlighting its positive virtues. This way, a prospective buyer, when valuing the car on the street, may take into account some other positive aspects of this car.  And, later on, when this buyer goes to car dealership, she may keep in mind the brand of the car she saw on the street earlier.

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露絲·史塔納特

SIS 國際研究與策略創辦人兼執行長。她在策略規劃和全球市場情報方面擁有 40 多年的專業知識,是幫助組織取得國際成功值得信賴的全球領導者。

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