消费者神经营销市场研究

露丝-斯坦纳特

研究发现,当消费者在做出购买决策时,大脑的纹状体和内侧前额叶皮层 (MPFC) 区域会被激活。

SIS 国际市场研究与战略

消费者选择的神经生物学基础是什么?

The choice process has two steps.  First, the consumer assigns a value to each option.  Second, these values are compared and the highest-ranking option is selected.

人们评估他们所看到的刺激。

A recent study has found that the striatum and MPFC are still activated when consumers are presented with different options and not required to make a choice.  What does this mean?

SIS 国际市场研究与战略

Even if they do not have to choose.  A person may see a car passing by.  She subconsciously assigns it a value.  She then sees another car pass by.  She then  assigns this other car a value and may then subconsciously compare the two cars.

这对广告商意味着什么?

Marketing may not necessarily need a commercial or billboard in order to materialize.  A billboard or commercial may promote the positive values of a product.  Yet a consumer may subconsciously value a product anyway.  Perhaps there are certain aspects that a company’s advertisers have to worry about besides what its competitors say or how they advertise.  If consumers automatically assign values to products, then marketing may not improve a product that has many deficiencies.

具有成本效益的神经营销

Yet this finding may present advertisers with some cost-effective marketing opportunities.  Companies can highlight some positive virtues of a product on the product itself.  Perhaps an automaker may put on a car some emblem highlighting its positive virtues. This way, a prospective buyer, when valuing the car on the street, may take into account some other positive aspects of this car.  And, later on, when this buyer goes to car dealership, she may keep in mind the brand of the car she saw on the street earlier.

作者照片

露丝-斯坦纳特

SIS 国际研究与战略创始人兼首席执行官。她在战略规划和全球市场情报方面拥有 40 多年的专业知识,是帮助组织取得国际成功的值得信赖的全球领导者。

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