亞洲客戶區隔研究

亞洲客戶區隔研究

SIS 國際市場研究與策略


市場構成的概念正在改變。很快我們可能不再以國家定義市場,因為邊界失去了意義。因此,分割全球市場的標準方式也開始失去影響力。

什麼是亞洲客戶區隔研究?

SIS 國際市場研究與策略

市場區隔是企業劃分市場的策略。這些子市場或細分市場可能會對行銷投入做出類似的反應。目標是找到公司可以集中精力和資源的細分市場。這樣,它就可以在開始向該市場銷售時取得成功。

Companies need a go-to-market strategy if they want to do better than the other sellers of the goods or services they provide. This strategy will allow them to create a global brand position. Asian market segmentation research should respond to global market trends melting away the borders between countries. It also allows people to enjoy the same culture at the same time.

為什麼亞洲市場區隔研究很重要?

Are you interested in selling to Asian consumers? Then you need to know that global segmentation is a thorny issue. Firms need help with embracing global marketing strategies. They use the same system across national borders to get cost reductions. There are many key issues in selling to Asian consumer markets. One is to develop segments of buyers in different countries. These should be the segments likely to show similar responses to marketing efforts. Still, there has been a recent upsurge in interest in Market Segmentation. Asia Customer Segmentation has become another key issue in cross-border marketing research. It helps companies that target Asian countries.

Asia Customer Segmentation Drivers

Key Drivers for Customer Segmentation in Asian Markets

Segmentation Driver China (Tier 1 & 2 Cities) India (Major Metros) Southeast Asia (Emerging Markets)
Urbanization and Wealth Concentration Extremely high, leading to a focus on **affluent and luxury segments** with modern consumption patterns. High growth rate creates distinct segments between the **digitally native middle class** and traditional buyers. Highly varied; segmentation must separate the small, modern urban elite from the vast rural majority.
Digital Access and E-commerce **Super-app dominance** (WeChat, Alibaba); segmentation must differentiate users by their behavior within these closed ecosystems. **Mobile-first users** with high frequency of digital payments (UPI); segmentation often based on vernacular language and platform usage. Rapid shift from offline to online; segmentation must address **trust issues** and the need for installment payments/COD.
Generational/Cohort Differences Strong distinction between the **’Post-90s’ generation** (focused on individuality and imported brands) and older, value-driven consumers. Large **youth bulge** drives demand for entertainment and digital goods; strong loyalty to family-approved brands remains a factor for older segments. **Highly entrepreneurial youth** segment, often acting as early adopters and influencers, driving rapid trend changes.
Cultural & Linguistic Fragmentation Relatively homogenous (Mandarin), but **regional subcultures** (e.g., Cantonese, Shanghai) influence media and consumption. **Extreme fragmentation** by state, religion, and language; local segmentation is essential for everything from product names to advertising tone. Cross-border ethnic groups and varied national identities necessitate **hyper-local campaign tailoring** within cities.

Source: Data compiled from reports by the Statista Digital Market Outlook, Bain & Company market analyses, and UN Population data.

為什麼企業需要亞洲客戶區隔研究

1996 年,研究人員 Susan Tai 和 Jackie Tam 在一項研究中發現了驚人的對比。在這項研究中,他們比較了香港和新加坡的華裔消費者。這兩個地區的主要民族都是華人。這項研究說明了為什麼公司需要客戶細分研究。新加坡居民往往更注重家庭。他們更加重視高等教育。他們也更加關心環境。

相比之下,香港居民更注重時尚。他們對未來經濟的前景也更加悲觀。在這兩個地區開展業務的公司可以製定進一步的市場進入策略。他們可以對它們進行調整,找到最適合每種的方法。
企業需要有廣闊的細分視野,才能在世界市場上取得勝利。因此,它們可以形成所謂的策略等同細分市場。這些部分超越了國界。這些公司的行銷策略的前提是世界市場由市場之間和內部存在的相似點和差異組成。最好的策略反映了對該前提的充分了解。

亞洲客戶細分研究的關鍵成功因素

SIS 國際市場研究與策略

亞洲消費者研究成功的關鍵因素之一是良好的基準。文化因素和消費者價值就是兩個例子。這些因素對非耐久財的產品評級有很大影響。這些商品的例子包括食品、飲料、化妝品和醫療物質。

另一個關鍵的成功因素是了解流行文化的價值。什麼是流行文化?大多數人接受這個時代的普遍的、普遍的文化類型。廣播、電視、電影和報紙等大眾媒體向大眾傳遞流行文化。流行文化隨後形成了信仰或生活方式的新趨勢。我們看到流行文化跨國傳播的影響。此外,追求相似購買行為和生活方式的消費者群體也在不斷增長。儘管他們生活在不同的國家,這種轉變正在發生。

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關於亞洲客戶區隔研究

Asian customer segmentation research is helpful. It helps firms to find ways of looking at the market. It does so without the constraint of always seeing cultural differences as a barrier. Instead, it can help firms compete with each other on a global scale. Moreover, all planners should examine market segments from this standpoint. It can enable them to take a much more unified approach to their 市場進入研究.

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SIS國際 提供定量、定性和策略研究。我們為決策提供數據、工具、策略、報告和見解。我們也進行訪談、調查、焦點小組和其他市場研究方法和途徑。 聯絡我們 為您的下一個市場研究項目。

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露絲·史塔納特

SIS 國際研究與策略創辦人兼執行長。她在策略規劃和全球市場情報方面擁有 40 多年的專業知識,是幫助組織取得國際成功值得信賴的全球領導者。

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