{"id":12052,"date":"2010-07-17T14:56:53","date_gmt":"2010-07-17T14:56:53","guid":{"rendered":"https:\/\/www.sisinternational.com\/the-new-american-consumer-trends-facing-us-retailers\/"},"modified":"2026-05-04T23:04:02","modified_gmt":"2026-05-05T03:04:02","slug":"os-novos-consumidores-americanos-analisam-as-tendencias-que-os-varejistas-enfrentam","status":"publish","type":"post","link":"https:\/\/www.sisinternational.com\/pt\/os-novos-consumidores-americanos-analisam-as-tendencias-que-os-varejistas-enfrentam\/","title":{"rendered":"New American Consumers: Trends Facing US Retailers"},"content":{"rendered":"<h1>A nova an\u00e1lise dos consumidores americanos: tend\u00eancias enfrentadas pelos varejistas dos EUA<\/h1>\n<p>The American shopper has split into segments that behave less like demographics and more like operating systems. The New American Consumers Analysis Trends Facing US Retailers reveals where category leaders are reallocating shelf space, trade spend, and private label investment to capture share from rivals still merchandising to a household that no longer exists.<\/p>\n<h2>Household Composition Is Rewriting Category Management Optimization<\/h2>\n<p>Single-person households now drive a disproportionate share of grocery, beauty, and home goods volume. Multigenerational households are growing fastest among Hispanic and Asian American populations, concentrated in Texas, California, Florida, and the Southeast. These two segments shop the same store with opposite basket logic.<\/p>\n<p>The single shopper rejects bulk and rewards portion control, premium ready-to-eat, and small-pack innovation. The multigenerational shopper rewards club-pack value, ethnic SKU depth, and bilingual signage. Walmart, H-E-B, and Costco have responded with differentiated assortment by store cluster rather than by banner. Kroger&#8217;s 84.51\u00b0 data operation pushes the same logic into shelf space allocation at SKU level.<\/p>\n<p><span style=\"color:#216896;border-left:3px solid #216896;padding-left:0.5rem;\">According to SIS International Research, retailers that segment by household operating model rather than income decile capture meaningful incremental category penetration in fresh, beauty, and packaged food, with the strongest gains in markets where Hispanic and Asian American population growth has outpaced national averages over the past decade.<\/span><\/p>\n<h2>The Premium and Private Label Barbell Is the Real Opportunity<\/h2>\n<p>The middle of the assortment is compressing. Shoppers trade up to differentiated premium and trade down to private label in the same trip, abandoning national mid-tier brands that defended on legacy distribution. Costco&#8217;s Kirkland Signature, Trader Joe&#8217;s, Aldi, and Target&#8217;s Good &#038; Gather demonstrate that private label is now a destination driver, not a margin filler.<\/p>\n<p>The private label competitive threat is structural. Aldi&#8217;s US store count expansion and Lidl&#8217;s East Coast push have forced Kroger, Albertsons, and Ahold Delhaize to accelerate own-brand premiumization. The winning move is not matching price. It is closing the perceived quality gap on the top three SKUs in each category and redirecting trade spend optimization toward private label innovation rather than national brand promotion.<\/p>\n<p>Assortment rationalization follows. Category captains are cutting tail SKUs by 15 to 25 percent in dry grocery and reinvesting facings into private label premium tiers and emerging challenger brands. Promotional lift measurement now penalizes deep-discount events that pull forward demand without expanding the buyer base.<\/p>\n<h2>Channel Economics Have Reset Around the Connected Shopper<\/h2>\n<p>The shopper journey no longer separates online from store. Click-and-collect, ship-from-store, and same-day delivery share the same P&#038;L. Target&#8217;s drive-up captures a share of digital orders that the company&#8217;s leadership has identified as its highest-margin digital channel. Walmart&#8217;s marketplace and advertising business now subsidize core retail margin in ways that pure-play competitors cannot match.<\/p>\n<p>DTC channel economics have hardened. The brands that scaled on paid social acquisition during the last cycle have either entered wholesale (Allbirds, Warby Parker, Casper) or compressed marketing to defend contribution margin. Customer acquisition cost payback windows that stretched beyond 18 months are no longer financeable. Shopper journey analytics now require unified measurement across retail media networks, store visits, and household panel data.<\/p>\n<p><span style=\"color:#216896;border-left:3px solid #216896;padding-left:0.5rem;\">SIS International&#8217;s shopper research and B2B expert interviews with category buyers at major US grocers and mass merchants indicate that retail media network spend is displacing trade promotion budgets, with packaged goods manufacturers reallocating a growing share of below-the-line investment toward closed-loop measurement on Walmart Connect, Roundel, and Kroger Precision Marketing.<\/span><\/p>\n<h2>Values-Based Purchasing Has Matured Past the Marketing Claim<\/h2>\n<p>Consumers under 40 evaluate retailers on sourcing, labor, and environmental disclosure with a sophistication that moves beyond the badge. Patagonia, REI, and Costco have built durable loyalty by aligning operating practice with brand claim. The retailers losing ground are those whose ESG narrative outpaces their supply chain reality, exposed by activist investors, journalists, and litigation.<\/p>\n<p>Health and wellness has become the dominant cross-category claim. GLP-1 adoption is reshaping basket composition in measurable ways: smaller pack sizes, higher protein density, lower snack frequency, and category-level volume pressure on salty snacks, confection, and full-calorie beverages. Nestl\u00e9, PepsiCo, and General Mills have publicly acknowledged the effect and are reformulating accordingly.<\/p>\n<h2>The SIS Framework: The Four-Operating-System Shopper Model<\/h2>\n<figure class=\"wp-block-table sis-injected-table\" data-sis-injected=\"table\">\n<table>\n<thead>\n<tr>\n<th>Operating System<\/th>\n<th>Basket Logic<\/th>\n<th>Retailer Response<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Solo Optimizer<\/td>\n<td>Portion control, premium convenience, subscription<\/td>\n<td>Small-pack innovation, ready-to-eat depth<\/td>\n<\/tr>\n<tr>\n<td>Multigenerational Provider<\/td>\n<td>Club-pack value, ethnic depth, fresh dominance<\/td>\n<td>Cluster assortment, bilingual merchandising<\/td>\n<\/tr>\n<tr>\n<td>Values-Driven Buyer<\/td>\n<td>Sourcing transparency, durability, repair<\/td>\n<td>Disclosed supply chain, secondhand programs<\/td>\n<\/tr>\n<tr>\n<td>Health-Driven Buyer<\/td>\n<td>Protein density, low sugar, functional ingredients<\/td>\n<td>Reformulation, GLP-1 adjacent SKU expansion<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p style=\"font-size:11px;color:#666;margin-top:4px;\"><em>Source: SIS International Research<\/em><\/p>\n<p>The model replaces income-based segmentation with behavioral operating systems. A single store cluster typically contains all four. Category management optimization works when shelf space allocation reflects the dominant operating system in the trade area rather than national average behavior.<\/p>\n<h2>Where Category Leaders Are Reinvesting<\/h2>\n<p>The retailers gaining share are reinvesting in three areas. First, store-level assortment intelligence that overrides corporate planograms when local demographics warrant. H-E-B and Wegmans have institutionalized this. Second, private label R&#038;D budgets that match or exceed national brand innovation spend in priority categories. Third, retail media infrastructure that monetizes first-party data while improving promotional lift measurement for suppliers.<\/p>\n<p><span style=\"color:#216896;border-left:3px solid #216896;padding-left:0.5rem;\">SIS International&#8217;s competitive intelligence engagements across US fashion, beauty, food, and durable goods indicate that retailers conducting quarterly shopper journey analytics tied to store-cluster demographics outperform peers on same-store sales growth, with the gap widening in markets experiencing rapid demographic transition.<\/span><\/p>\n<p>The New American Consumers Analysis Trends Facing US Retailers points to a single conclusion: the shopper has moved faster than the operating model of most retail organizations. The leaders are closing that gap with sharper segmentation, disciplined assortment, and measurement infrastructure that ties shelf space allocation to local behavior.<\/p>\n<h2>Key Questions<\/h2>\n<figure class=\"wp-block-image size-large sis-injected-img\" data-sis-injected=\"img\"><img loading=\"lazy\" decoding=\"async\" width=\"1456\" height=\"816\" class=\"gb-image gb-image-3e99085f\" src=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4.jpg\" alt=\"Pesquisa e Estrat\u00e9gia de Mercado Internacional da SIS\" title=\"USA (4)\" srcset=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4.jpg 1456w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-300x168.jpg 300w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-1024x574.jpg 1024w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-768x430.jpg 768w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-18x10.jpg 18w\" sizes=\"auto, (max-width: 1456px) 100vw, 1456px\"><\/figure>\n<p><strong>Q: What is the most significant shift in US consumer behavior affecting retailers?<\/strong><br \/>\nA: The barbell between premium and private label, which is hollowing out the mid-tier and forcing national brands to defend on innovation rather than distribution.<\/p>\n<p><strong>Q: How is GLP-1 adoption changing retail category management?<\/strong><br \/>\nA: Basket composition is shifting toward higher protein density and smaller pack sizes, with measurable volume pressure on salty snacks, confection, and full-calorie beverages.<\/p>\n<p><strong>Q: Why are retail media networks reshaping retailer economics?<\/strong><br \/>\nA: Networks like Walmart Connect, Roundel, and Kroger Precision Marketing are absorbing trade promotion budgets and generating high-margin revenue that subsidizes core retail margin.<\/p>\n<p><strong>Q: What replaces income-based shopper segmentation?<\/strong><br \/>\nA: Behavioral operating systems based on household composition, values orientation, and health drivers, which predict basket behavior more accurately than income deciles.<\/p>\n<p><strong>Q: Where are category leaders reinvesting to capture share?<\/strong><br \/>\nA: Store-level assortment intelligence, private label R&#038;D, and retail media infrastructure tied to first-party shopper data.<\/p>\n<h2 id=\"about-sis-international\" style=\"font-family:Arial,sans-serif;color:#1a3d68;\">Sobre SIS Internacional<\/h2>\n<p><a href=\"https:\/\/www.sisinternational.com\/pt\/\">SIS Internacional<\/a> oferece pesquisa quantitativa, qualitativa e estrat\u00e9gica. Fornecemos dados, ferramentas, estrat\u00e9gias, relat\u00f3rios e insights para a tomada de decis\u00f5es. Tamb\u00e9m realizamos entrevistas, pesquisas, grupos focais e outros m\u00e9todos e abordagens de Pesquisa de Mercado. <a href=\"https:\/\/www.sisinternational.com\/pt\/sobre-a-sis-international-research\/contact-sis-international-market-research\/\">Entre em contato conosco<\/a> para o seu pr\u00f3ximo projeto de pesquisa de mercado.<\/p>\n<p><!-- sis-hreflang-start -->\n<link rel=\"alternate\" hreflang=\"en-US\" href=\"https:\/\/www.sisinternational.com\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ar\" href=\"https:\/\/www.sisinternational.com\/ar\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"zh-CN\" href=\"https:\/\/www.sisinternational.com\/zh\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"zh-HK\" href=\"https:\/\/www.sisinternational.com\/zh_hk\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"nl-NL\" href=\"https:\/\/www.sisinternational.com\/nl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"fr-FR\" href=\"https:\/\/www.sisinternational.com\/fr\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"de-DE\" href=\"https:\/\/www.sisinternational.com\/de\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"it-IT\" href=\"https:\/\/www.sisinternational.com\/it\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ja\" href=\"https:\/\/www.sisinternational.com\/ja\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ko-KR\" href=\"https:\/\/www.sisinternational.com\/ko\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pl-PL\" href=\"https:\/\/www.sisinternational.com\/pl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pt-BR\" href=\"https:\/\/www.sisinternational.com\/pt\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"es-ES\" href=\"https:\/\/www.sisinternational.com\/es\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"en\" href=\"https:\/\/www.sisinternational.com\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"zh\" href=\"https:\/\/www.sisinternational.com\/zh\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"nl\" href=\"https:\/\/www.sisinternational.com\/nl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"fr\" href=\"https:\/\/www.sisinternational.com\/fr\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"de\" href=\"https:\/\/www.sisinternational.com\/de\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"it\" href=\"https:\/\/www.sisinternational.com\/it\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ko\" href=\"https:\/\/www.sisinternational.com\/ko\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pl\" href=\"https:\/\/www.sisinternational.com\/pl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pt\" href=\"https:\/\/www.sisinternational.com\/pt\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"es\" href=\"https:\/\/www.sisinternational.com\/es\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<!-- sis-hreflang-end --><\/p>","protected":false},"excerpt":{"rendered":"<p><span class=\"full-image-float-left ssNonEditable\"><\/span><\/p>\n<p>Ap\u00f3s a \u201cGrande Recess\u00e3o\u201d de 2009, os consumidores vivem no \u201cnovo normal\u201d.  Aqui est\u00e3o algumas das mudan\u00e7as enfrentadas pelos consumidores e varejistas em 2010. &nbsp;<\/p>\n<p><strong>Economia<\/strong><\/p>\n<p>Os consumidores est\u00e3o gastando menos. Cupons, produtos de marca pr\u00f3pria, cart\u00f5es de fidelidade, produtos a granel, lojas de autoatendimento e descontos fazem cada vez mais parte da prote\u00e7\u00e3o do consumidor contra preocupa\u00e7\u00f5es financeiras. A defla\u00e7\u00e3o nos pre\u00e7os \u00e9 um medo entre os varejistas.<\/p>\n<p>Os consumidores s\u00e3o mais instru\u00eddos e avessos ao risco quando compram produtos. Eles usam <a href=\"http:\/\/www.yelp.com\">sites de classifica\u00e7\u00e3o de produtos<\/a> para ler as avalia\u00e7\u00f5es de produtos de outros usu\u00e1rios e comparar pre\u00e7os e funcionalidades.&nbsp;<\/p>\n<p>Os consumidores americanos procuram cada vez mais melhorar o seu bem-estar sem a ajuda de um profissional m\u00e9dico. <a href=\"http:\/\/www.wholefoodsmarket.com\/\">Lojas de varejo org\u00e2nico<\/a> tornaram-se mais populares, apesar da epidemia de obesidade.<\/p>\n<p><strong>Consumismo e valores redefinidos<\/strong><\/p>\n<p>As atitudes americanas em rela\u00e7\u00e3o ao consumismo voraz mudaram. De acordo com uma pesquisa, 75% dos entrevistados mencionaram que prefeririam passar mais tempo com a fam\u00edlia do que ganhar mais dinheiro.<\/p>\n<p>Os consumidores s\u00e3o cada vez mais pressionados a saldar d\u00edvidas e a consumir apenas produtos necess\u00e1rios, em vez de continuarem com o consumo anterior. <a href=\"http:\/\/www.philly.com\/philly\/business\/personal_finance\/071410_credit_card_incentives.html\">h\u00e1bitos<\/a>.<\/p>\n<p>Cada vez mais, os consumidores desejam saber sobre a sustentabilidade dos produtos e a origem dos produtos. Os produtos produzidos localmente est\u00e3o cada vez mais presentes nos supermercados.&nbsp;<\/p>\n<p><strong>As lojas f\u00edsicas n\u00e3o est\u00e3o morrendo para todos os varejistas<\/strong><\/p>\n<p>Embora os shopping centers f\u00edsicos e as locadoras de v\u00eddeo tenham diminu\u00eddo, os bancos de varejo e <span class=\"removed_link\" title=\"http:\/\/www.crn.com\/software\/225900095\">especialidade<\/span> lojas (por exemplo <a href=\"http:\/\/www.apple.com\/retail\/soho\/\">Loja da Apple<\/a> e Sony Store) ainda s\u00e3o relevantes para os consumidores. As compras online e os varejistas locais est\u00e3o ganhando cada vez mais import\u00e2ncia.&nbsp;<\/p>\n<p>Est\u00e3o a surgir novas tend\u00eancias de consumo, como as compras online de produtos de mercearia nas zonas urbanas.<\/p>\n<p><strong>Varejistas encontram novas maneiras de serem relevantes para os consumidores&nbsp;<\/strong><\/p>\n<p>A sinaliza\u00e7\u00e3o digital sofisticada est\u00e1 se tornando uma forma de os varejistas promoverem neg\u00f3cios e acompanharem a efic\u00e1cia das vendas na loja <a href=\"http:\/\/www.johnryan.com\/\">publicidade no ponto de compra<\/a> e mensagens.<\/p>\n<p>O \u201cmarketing de nostalgia\u201d \u00e9 uma tend\u00eancia crescente, especialmente com produtos direcionados aos Baby Boomers. Os profissionais de marketing est\u00e3o criando produtos que enfatizam conex\u00f5es emocionais com s\u00edmbolos significativos.&nbsp;<\/p>","protected":false},"author":1,"featured_media":69248,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[290],"tags":[],"class_list":["post-12052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/posts\/12052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/comments?post=12052"}],"version-history":[{"count":6,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/posts\/12052\/revisions"}],"predecessor-version":[{"id":86702,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/posts\/12052\/revisions\/86702"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/media\/69248"}],"wp:attachment":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/media?parent=12052"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/categories?post=12052"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/tags?post=12052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}