{"id":40201,"date":"2022-04-27T03:19:31","date_gmt":"2022-04-27T03:19:31","guid":{"rendered":"https:\/\/www.sisinternational.com\/?page_id=40201"},"modified":"2026-04-02T17:32:55","modified_gmt":"2026-04-02T21:32:55","slug":"pesquisa-de-mercado-de-servicos-de-campo","status":"publish","type":"page","link":"https:\/\/www.sisinternational.com\/pt\/solucoes\/solucoes-de-pesquisa-quantitativa-qualitativa\/pesquisa-de-mercado-de-servicos-de-campo\/","title":{"rendered":"Pesquisa de mercado de servi\u00e7os de campo"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Pesquisa de mercado de servi\u00e7os de campo<\/h1>\n\n\n\n<figure class=\"gb-block-image gb-block-image-8f6dfb5b\"><img loading=\"lazy\" decoding=\"async\" width=\"1456\" height=\"816\" class=\"gb-image gb-image-8f6dfb5b\" src=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-11.jpg\" alt=\"Pesquisa e Estrat\u00e9gia de Mercado Internacional da SIS\" title=\"Quantitative research (11)\" srcset=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-11.jpg 1456w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-11-300x168.jpg 300w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-11-1024x574.jpg 1024w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-11-768x430.jpg 768w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-11-18x10.jpg 18w\" sizes=\"auto, (max-width: 1456px) 100vw, 1456px\"><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">O que \u00e9 pesquisa de mercado de servi\u00e7os de campo?<\/h2>\n\n\n\n<p>Field Service Management (FSM) requires the company&#8217;s sectors to work in tandem. With FSM, a company deploys its resources, which include equipment and workers, away from the company compound. They go to other worksites to perform different tasks and work activities.<\/p>\n\n\n\n<p>Field <a href=\"https:\/\/www.sisinternational.com\/pt\/pericia\/industrias\/pesquisa-de-mercado-de-servicos-ambientais\/\" title=\"Pesquisa de mercado de servi\u00e7os ambientais\" data-wpil-monitor-id=\"4840\">Service Market Research<\/a> firms only collect data. They receive a research question and then collect the data needed to answer it. Another key point is that field service companies do not design studies or analyze the results.<\/p>\n\n\n\n<p>Another task for Field <a href=\"https:\/\/www.sisinternational.com\/pt\/pericia\/industrias\/pesquisa-de-mercado-de-servicos-de-comunicacao\/\" title=\"Pesquisa de mercado de servi\u00e7os de comunica\u00e7\u00e3o\" data-wpil-monitor-id=\"5698\">Service Market Research<\/a> firms is to provide licensed persons to collect and record data. They also conduct Surveys, Interviews, case studies, and Focus Groups. They\u2019re perfect for smallish firms that know what they need but lack resources. Such firms can gain from a Field Service Market Research Company.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Por que a pesquisa de mercado de servi\u00e7os de campo \u00e9 importante?<\/h2>\n\n\n\n<p>As empresas muitas vezes precisam instalar equipamentos dif\u00edceis de substituir. No entanto, criar, produzir e instalar algo n\u00e3o significa que essa seja a \u00fanica empresa capaz de faz\u00ea-lo.<\/p>\n\n\n\n<p>No hor\u00e1rio agendado para atualiza\u00e7\u00e3o ou substitui\u00e7\u00e3o de equipamentos, ainda existem formas:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>para manter o link com seu provedor de servi\u00e7os<\/li>\n\n\n\n<li>manter mais receitas de contratos de servi\u00e7o entrando<\/li>\n\n\n\n<li>fique na mente do seu cliente quando chegar a hora de atualizar ou substituir equipamentos<\/li>\n\n\n\n<li>continuar a fornecer servi\u00e7os consistentes, pontuais e de alta qualidade<\/li>\n<\/ul>\n\n\n\n<p>Neste caso, \u00e9 fundamental saber a import\u00e2ncia do Field Service para a sua empresa no longo prazo. Pelo menos, o Field Service pode ajud\u00e1-lo em muitas coisas, desde liga\u00e7\u00f5es de clientes at\u00e9 o envio de t\u00e9cnicos e a conclus\u00e3o do servi\u00e7o.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Principais cargos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Servi\u00e7o t\u00e9cnico<\/li>\n\n\n\n<li>t\u00e9cnico de manuten\u00e7\u00e3o<\/li>\n\n\n\n<li>Engenheiro S\u00eanior de Servi\u00e7os de Campo<\/li>\n\n\n\n<li>T\u00e9cnico de Inform\u00e1tica<\/li>\n\n\n\n<li>T\u00e9cnico em eletr\u00f4nica<\/li>\n\n\n\n<li>Especialista em suporte t\u00e9cnico<\/li>\n\n\n\n<li>Gestor de projeto<\/li>\n\n\n\n<li>Administrador de sistemas<\/li>\n\n\n\n<li>Engenheiro de campo<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Por que as empresas precisam de pesquisas de mercado de servi\u00e7os de campo<\/h2>\n\n\n\n<figure class=\"gb-block-image gb-block-image-fb223ed3\"><img loading=\"lazy\" decoding=\"async\" width=\"1456\" height=\"816\" class=\"gb-image gb-image-fb223ed3\" src=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-9.jpg\" alt=\"Pesquisa e Estrat\u00e9gia de Mercado Internacional da SIS\" title=\"Quantitative research (9)\" srcset=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-9.jpg 1456w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-9-300x168.jpg 300w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-9-1024x574.jpg 1024w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-9-768x430.jpg 768w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/09\/Quantitative-research-9-18x10.jpg 18w\" sizes=\"auto, (max-width: 1456px) 100vw, 1456px\"><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>As empresas muitas vezes mesclam seus servi\u00e7os de campo com planejamento de recursos empresariais e gerenciamento de relacionamento com clientes baseados em nuvem. Ao vincular tudo, eles podem obter informa\u00e7\u00f5es vitais sobre os consumidores. Esses dados incluem produtos, equipamentos, ferramentas e t\u00e9cnicos qualificados (com informa\u00e7\u00f5es de faturamento).<\/p>\n\n\n\n<p>Field service management can reduce service times by hours or even days. Service quality and timeliness are also improved. By the same token, ensuring the right people use the right tools for the job is easier. Further, it results in customer delight, which improves the bottom line. The faster service also gives your company a competitive advantage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Outras raz\u00f5es s\u00e3o;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Agendamento eficaz. O agendamento costuma ser um grande problema tanto para os despachantes em campo quanto para os despachantes internos. Os sistemas FSM permitem agendamento em tempo real, completo com notifica\u00e7\u00f5es. Voc\u00ea tamb\u00e9m pode conseguir reservas mais eficientes com o agendamento autom\u00e1tico do software FSM. Ele permite que os especialistas locais selecionem a melhor ordem para realizar os trabalhos.<\/li>\n\n\n\n<li>Melhore suas habilidades de gerenciamento de tempo. Se tiverem que fazer isso manualmente, as pessoas em campo geralmente informam as horas trabalhadas no final do dia. A entrada manual de dados \u00e9 dif\u00edcil e demorada. Em vez disso, o software de servi\u00e7o de campo permite que os t\u00e9cnicos insiram detalhes do trabalho em tempo real.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Principais fatores de sucesso<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Na fase de an\u00e1lise, pense na jornada e experi\u00eancia do cliente.<\/li>\n\n\n\n<li>Desde o in\u00edcio, fa\u00e7a um plano para usar dados e an\u00e1lises em tempo real.<\/li>\n\n\n\n<li>Saiba quem voc\u00ea \u00e9 e o que o torna \u00fanico.<\/li>\n\n\n\n<li>Make a good impression. The customer\u2019s perception of your products and services depends on the employees who interact with them. These workers must always have access to all vital information, which mobile apps can provide.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Sobre a pesquisa de mercado de servi\u00e7os de campo<\/h2>\n\n\n\n<p>Does your business need a field service technician? Would you also like to learn more about Field Service Market Research? You\u2019ve come to the right place if that\u2019s the case. We set up Focus Groups for you. <a href=\"https:\/\/www.linkedin.com\/company\/sisinternationalresearch\" target=\"_blank\" rel=\"noopener\">We can conduct Qualitative<\/a>, Quantitative, and Strategic Research for your firm. Field Service Market Research is vital to ensure your company\u2019s success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Localiza\u00e7\u00e3o de nossas instala\u00e7\u00f5es em Nova York<\/h2>\n\n\n\n<p>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d3022.976188376966!2d-73.99130312499956!3d40.740549471389315!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x89c259a15798c731%3A0xd695d09bdd495f25!2s11%20E%2022nd%20St%20FL%202%2C%20New%20York%2C%20NY%2010010%2C%20USA!5e0!3m2!1sen!2spe!4v1726171763526!5m2!1sen!2spe\" width=\"600\" height=\"450\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe>\n\n\n\n<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">11 E 22nd Street, 2\u00ba andar, Nova York, NY 10010 T: +1(212) 505-6805<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Sobre SIS Internacional<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.sisinternational.com\/pt\/\"><span style=\"font-weight: 400;\">SIS Internacional<\/span><\/a><span style=\"font-weight: 400;\"> oferece pesquisa quantitativa, qualitativa e estrat\u00e9gica. Fornecemos dados, ferramentas, estrat\u00e9gias, relat\u00f3rios e insights para a tomada de decis\u00f5es. Tamb\u00e9m realizamos entrevistas, pesquisas, grupos focais e outros m\u00e9todos e abordagens de Pesquisa de Mercado.<\/span><a href=\"https:\/\/www.sisinternational.com\/pt\/sobre-a-sis-international-research\/contact-sis-international-market-research\/\"><span style=\"font-weight: 400;\"> Entre em contato conosco<\/span><\/a><span style=\"font-weight: 400;\"> para o seu pr\u00f3ximo projeto de pesquisa de mercado.<\/span><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>As empresas de pesquisa de mercado de servi\u00e7os de campo coletam dados apenas para fins de pesquisa. Eles n\u00e3o elaboram estudos nem analisam resultados.<\/p>","protected":false},"author":1,"featured_media":67024,"parent":14660,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-40201","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/pages\/40201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/comments?post=40201"}],"version-history":[{"count":9,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/pages\/40201\/revisions"}],"predecessor-version":[{"id":85257,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/pages\/40201\/revisions\/85257"}],"up":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/pages\/14660"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/media\/67024"}],"wp:attachment":[{"href":"https:\/\/www.sisinternational.com\/pt\/wp-json\/wp\/v2\/media?parent=40201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}