{"id":12052,"date":"2010-07-17T14:56:53","date_gmt":"2010-07-17T14:56:53","guid":{"rendered":"https:\/\/www.sisinternational.com\/the-new-american-consumer-trends-facing-us-retailers\/"},"modified":"2026-05-04T23:04:02","modified_gmt":"2026-05-05T03:04:02","slug":"the-new-american-consumers-analysis-trends-facing-us-retailers","status":"publish","type":"post","link":"https:\/\/www.sisinternational.com\/pl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/","title":{"rendered":"New American Consumers: Trends Facing US Retailers"},"content":{"rendered":"<h1>Analiza New American Consumers: Trendy, z kt\u00f3rymi mierz\u0105 si\u0119 ameryka\u0144scy sprzedawcy detaliczni<\/h1>\n<p>The American shopper has split into segments that behave less like demographics and more like operating systems. The New American Consumers Analysis Trends Facing US Retailers reveals where category leaders are reallocating shelf space, trade spend, and private label investment to capture share from rivals still merchandising to a household that no longer exists.<\/p>\n<h2>Household Composition Is Rewriting Category Management Optimization<\/h2>\n<p>Single-person households now drive a disproportionate share of grocery, beauty, and home goods volume. Multigenerational households are growing fastest among Hispanic and Asian American populations, concentrated in Texas, California, Florida, and the Southeast. These two segments shop the same store with opposite basket logic.<\/p>\n<p>The single shopper rejects bulk and rewards portion control, premium ready-to-eat, and small-pack innovation. The multigenerational shopper rewards club-pack value, ethnic SKU depth, and bilingual signage. Walmart, H-E-B, and Costco have responded with differentiated assortment by store cluster rather than by banner. Kroger&#8217;s 84.51\u00b0 data operation pushes the same logic into shelf space allocation at SKU level.<\/p>\n<p><span style=\"color:#216896;border-left:3px solid #216896;padding-left:0.5rem;\">According to SIS International Research, retailers that segment by household operating model rather than income decile capture meaningful incremental category penetration in fresh, beauty, and packaged food, with the strongest gains in markets where Hispanic and Asian American population growth has outpaced national averages over the past decade.<\/span><\/p>\n<h2>The Premium and Private Label Barbell Is the Real Opportunity<\/h2>\n<p>The middle of the assortment is compressing. Shoppers trade up to differentiated premium and trade down to private label in the same trip, abandoning national mid-tier brands that defended on legacy distribution. Costco&#8217;s Kirkland Signature, Trader Joe&#8217;s, Aldi, and Target&#8217;s Good &#038; Gather demonstrate that private label is now a destination driver, not a margin filler.<\/p>\n<p>The private label competitive threat is structural. Aldi&#8217;s US store count expansion and Lidl&#8217;s East Coast push have forced Kroger, Albertsons, and Ahold Delhaize to accelerate own-brand premiumization. The winning move is not matching price. It is closing the perceived quality gap on the top three SKUs in each category and redirecting trade spend optimization toward private label innovation rather than national brand promotion.<\/p>\n<p>Assortment rationalization follows. Category captains are cutting tail SKUs by 15 to 25 percent in dry grocery and reinvesting facings into private label premium tiers and emerging challenger brands. Promotional lift measurement now penalizes deep-discount events that pull forward demand without expanding the buyer base.<\/p>\n<h2>Channel Economics Have Reset Around the Connected Shopper<\/h2>\n<p>The shopper journey no longer separates online from store. Click-and-collect, ship-from-store, and same-day delivery share the same P&#038;L. Target&#8217;s drive-up captures a share of digital orders that the company&#8217;s leadership has identified as its highest-margin digital channel. Walmart&#8217;s marketplace and advertising business now subsidize core retail margin in ways that pure-play competitors cannot match.<\/p>\n<p>DTC channel economics have hardened. The brands that scaled on paid social acquisition during the last cycle have either entered wholesale (Allbirds, Warby Parker, Casper) or compressed marketing to defend contribution margin. Customer acquisition cost payback windows that stretched beyond 18 months are no longer financeable. Shopper journey analytics now require unified measurement across retail media networks, store visits, and household panel data.<\/p>\n<p><span style=\"color:#216896;border-left:3px solid #216896;padding-left:0.5rem;\">SIS International&#8217;s shopper research and B2B expert interviews with category buyers at major US grocers and mass merchants indicate that retail media network spend is displacing trade promotion budgets, with packaged goods manufacturers reallocating a growing share of below-the-line investment toward closed-loop measurement on Walmart Connect, Roundel, and Kroger Precision Marketing.<\/span><\/p>\n<h2>Values-Based Purchasing Has Matured Past the Marketing Claim<\/h2>\n<p>Consumers under 40 evaluate retailers on sourcing, labor, and environmental disclosure with a sophistication that moves beyond the badge. Patagonia, REI, and Costco have built durable loyalty by aligning operating practice with brand claim. The retailers losing ground are those whose ESG narrative outpaces their supply chain reality, exposed by activist investors, journalists, and litigation.<\/p>\n<p>Health and wellness has become the dominant cross-category claim. GLP-1 adoption is reshaping basket composition in measurable ways: smaller pack sizes, higher protein density, lower snack frequency, and category-level volume pressure on salty snacks, confection, and full-calorie beverages. Nestl\u00e9, PepsiCo, and General Mills have publicly acknowledged the effect and are reformulating accordingly.<\/p>\n<h2>The SIS Framework: The Four-Operating-System Shopper Model<\/h2>\n<figure class=\"wp-block-table sis-injected-table\" data-sis-injected=\"table\">\n<table>\n<thead>\n<tr>\n<th>Operating System<\/th>\n<th>Basket Logic<\/th>\n<th>Retailer Response<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Solo Optimizer<\/td>\n<td>Portion control, premium convenience, subscription<\/td>\n<td>Small-pack innovation, ready-to-eat depth<\/td>\n<\/tr>\n<tr>\n<td>Multigenerational Provider<\/td>\n<td>Club-pack value, ethnic depth, fresh dominance<\/td>\n<td>Cluster assortment, bilingual merchandising<\/td>\n<\/tr>\n<tr>\n<td>Values-Driven Buyer<\/td>\n<td>Sourcing transparency, durability, repair<\/td>\n<td>Disclosed supply chain, secondhand programs<\/td>\n<\/tr>\n<tr>\n<td>Health-Driven Buyer<\/td>\n<td>Protein density, low sugar, functional ingredients<\/td>\n<td>Reformulation, GLP-1 adjacent SKU expansion<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p style=\"font-size:11px;color:#666;margin-top:4px;\"><em>Source: SIS International Research<\/em><\/p>\n<p>The model replaces income-based segmentation with behavioral operating systems. A single store cluster typically contains all four. Category management optimization works when shelf space allocation reflects the dominant operating system in the trade area rather than national average behavior.<\/p>\n<h2>Where Category Leaders Are Reinvesting<\/h2>\n<p>The retailers gaining share are reinvesting in three areas. First, store-level assortment intelligence that overrides corporate planograms when local demographics warrant. H-E-B and Wegmans have institutionalized this. Second, private label R&#038;D budgets that match or exceed national brand innovation spend in priority categories. Third, retail media infrastructure that monetizes first-party data while improving promotional lift measurement for suppliers.<\/p>\n<p><span style=\"color:#216896;border-left:3px solid #216896;padding-left:0.5rem;\">SIS International&#8217;s competitive intelligence engagements across US fashion, beauty, food, and durable goods indicate that retailers conducting quarterly shopper journey analytics tied to store-cluster demographics outperform peers on same-store sales growth, with the gap widening in markets experiencing rapid demographic transition.<\/span><\/p>\n<p>The New American Consumers Analysis Trends Facing US Retailers points to a single conclusion: the shopper has moved faster than the operating model of most retail organizations. The leaders are closing that gap with sharper segmentation, disciplined assortment, and measurement infrastructure that ties shelf space allocation to local behavior.<\/p>\n<h2>Key Questions<\/h2>\n<figure class=\"wp-block-image size-large sis-injected-img\" data-sis-injected=\"img\"><img loading=\"lazy\" decoding=\"async\" width=\"1456\" height=\"816\" class=\"gb-image gb-image-3e99085f\" src=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4.jpg\" alt=\"SIS Mi\u0119dzynarodowe badania rynku i strategia\" title=\"USA (4)\" srcset=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4.jpg 1456w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-300x168.jpg 300w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-1024x574.jpg 1024w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-768x430.jpg 768w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2013\/05\/USA-4-18x10.jpg 18w\" sizes=\"auto, (max-width: 1456px) 100vw, 1456px\"><\/figure>\n<p><strong>Q: What is the most significant shift in US consumer behavior affecting retailers?<\/strong><br \/>\nA: The barbell between premium and private label, which is hollowing out the mid-tier and forcing national brands to defend on innovation rather than distribution.<\/p>\n<p><strong>Q: How is GLP-1 adoption changing retail category management?<\/strong><br \/>\nA: Basket composition is shifting toward higher protein density and smaller pack sizes, with measurable volume pressure on salty snacks, confection, and full-calorie beverages.<\/p>\n<p><strong>Q: Why are retail media networks reshaping retailer economics?<\/strong><br \/>\nA: Networks like Walmart Connect, Roundel, and Kroger Precision Marketing are absorbing trade promotion budgets and generating high-margin revenue that subsidizes core retail margin.<\/p>\n<p><strong>Q: What replaces income-based shopper segmentation?<\/strong><br \/>\nA: Behavioral operating systems based on household composition, values orientation, and health drivers, which predict basket behavior more accurately than income deciles.<\/p>\n<p><strong>Q: Where are category leaders reinvesting to capture share?<\/strong><br \/>\nA: Store-level assortment intelligence, private label R&#038;D, and retail media infrastructure tied to first-party shopper data.<\/p>\n<h2 id=\"about-sis-international\" style=\"font-family:Arial,sans-serif;color:#1a3d68;\">O firmie SIS International<\/h2>\n<p><a href=\"https:\/\/www.sisinternational.com\/pl\/\">SIS Mi\u0119dzynarodowy<\/a> oferuje badania ilo\u015bciowe, jako\u015bciowe i strategiczne. Dostarczamy dane, narz\u0119dzia, strategie, raporty i spostrze\u017cenia do podejmowania decyzji. Prowadzimy r\u00f3wnie\u017c wywiady, ankiety, grupy fokusowe i inne metody i podej\u015bcia do bada\u0144 rynku. <a href=\"https:\/\/www.sisinternational.com\/pl\/o-moich-miedzynarodowych-badaniach\/contact-sis-international-market-research\/\">Skontaktuj si\u0119 z nami<\/a> dla Twojego kolejnego projektu badania rynku.<\/p>\n<p><!-- sis-hreflang-start -->\n<link rel=\"alternate\" hreflang=\"en-US\" href=\"https:\/\/www.sisinternational.com\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ar\" href=\"https:\/\/www.sisinternational.com\/ar\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"zh-CN\" href=\"https:\/\/www.sisinternational.com\/zh\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"zh-HK\" href=\"https:\/\/www.sisinternational.com\/zh_hk\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"nl-NL\" href=\"https:\/\/www.sisinternational.com\/nl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"fr-FR\" href=\"https:\/\/www.sisinternational.com\/fr\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"de-DE\" href=\"https:\/\/www.sisinternational.com\/de\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"it-IT\" href=\"https:\/\/www.sisinternational.com\/it\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ja\" href=\"https:\/\/www.sisinternational.com\/ja\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ko-KR\" href=\"https:\/\/www.sisinternational.com\/ko\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pl-PL\" href=\"https:\/\/www.sisinternational.com\/pl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pt-BR\" href=\"https:\/\/www.sisinternational.com\/pt\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"es-ES\" href=\"https:\/\/www.sisinternational.com\/es\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"en\" href=\"https:\/\/www.sisinternational.com\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"zh\" href=\"https:\/\/www.sisinternational.com\/zh\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"nl\" href=\"https:\/\/www.sisinternational.com\/nl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"fr\" href=\"https:\/\/www.sisinternational.com\/fr\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"de\" href=\"https:\/\/www.sisinternational.com\/de\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"it\" href=\"https:\/\/www.sisinternational.com\/it\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"ko\" href=\"https:\/\/www.sisinternational.com\/ko\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pl\" href=\"https:\/\/www.sisinternational.com\/pl\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"pt\" href=\"https:\/\/www.sisinternational.com\/pt\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<link rel=\"alternate\" hreflang=\"es\" href=\"https:\/\/www.sisinternational.com\/es\/the-new-american-consumers-analysis-trends-facing-us-retailers\/\" \/>\n<!-- sis-hreflang-end --><\/p>","protected":false},"excerpt":{"rendered":"<p><span class=\"full-image-float-left ssNonEditable\"><\/span><\/p>\n<p>Po \u201eWielkiej Recesji\u201d w 2009 r. konsumenci \u017cyj\u0105 w \u201enowej normalno\u015bci\u201d. Oto niekt\u00f3re ze zmian, z kt\u00f3rymi konsumenci i sprzedawcy detaliczni musz\u0105 si\u0119 zmierzy\u0107 w 2010 r. &nbsp;<\/p>\n<p><strong>Oszcz\u0119dno\u015b\u0107<\/strong><\/p>\n<p>Konsumenci wydaj\u0105 mniej. Kupony, towary z prywatn\u0105 mark\u0105, karty lojalno\u015bciowe, produkty hurtowe, sklepy samoobs\u0142ugowe i dyskontowe s\u0105 coraz cz\u0119\u015bciej cz\u0119\u015bci\u0105 ochrony konsumenta przed problemami finansowymi. Deflacja cen jest strachem w\u015br\u00f3d sprzedawc\u00f3w detalicznych.<\/p>\n<p>Konsumenci s\u0105 bardziej wykszta\u0142ceni i niech\u0119tni ryzyku przy zakupie produkt\u00f3w. U\u017cywaj\u0105 <a href=\"http:\/\/www.yelp.com\">witryny z ocenami produkt\u00f3w<\/a> aby przeczyta\u0107 oceny produkt\u00f3w innych u\u017cytkownik\u00f3w oraz por\u00f3wna\u0107 ceny i funkcjonalno\u015b\u0107.&nbsp;<\/p>\n<p>Coraz wi\u0119cej ameryka\u0144skich konsument\u00f3w stara si\u0119 poprawi\u0107 swoje samopoczucie bez pomocy lekarza. <a href=\"http:\/\/www.wholefoodsmarket.com\/\">Sklepy detaliczne z \u017cywno\u015bci\u0105 ekologiczn\u0105<\/a> sta\u0142y si\u0119 bardziej popularne, pomimo epidemii oty\u0142o\u015bci.<\/p>\n<p><strong>Zdefiniowano na nowo konsumpcjonizm i warto\u015bci<\/strong><\/p>\n<p>Ameryka\u0144skie podej\u015bcie do \u017car\u0142ocznego konsumpcjonizmu uleg\u0142o zmianie. Wed\u0142ug jednego badania 75% respondent\u00f3w stwierdzi\u0142o, \u017ce wol\u0105 sp\u0119dza\u0107 wi\u0119cej czasu z rodzin\u0105 ni\u017c zarabia\u0107 wi\u0119cej pieni\u0119dzy.<\/p>\n<p>Konsumenci s\u0105 coraz bardziej zmuszani do sp\u0142acania d\u0142ug\u00f3w i konsumowania tylko niezb\u0119dnych produkt\u00f3w, zamiast kontynuowania konsumpcji po jej zako\u0144czeniu <a href=\"http:\/\/www.philly.com\/philly\/business\/personal_finance\/071410_credit_card_incentives.html\">nawyki<\/a>.<\/p>\n<p>Coraz cz\u0119\u015bciej konsumenci chc\u0105 wiedzie\u0107 o zr\u00f3wnowa\u017conym rozwoju produkt\u00f3w i pochodzeniu towar\u00f3w. Lokalnie produkowane towary staj\u0105 si\u0119 coraz bardziej sta\u0142ym elementem supermarket\u00f3w.&nbsp;<\/p>\n<p><strong>Sklepy stacjonarne nie umieraj\u0105 dla wszystkich sprzedawc\u00f3w detalicznych<\/strong><\/p>\n<p>Podczas gdy liczba stacjonarnych centr\u00f3w handlowych i wypo\u017cyczalni wideo spad\u0142a, liczba bank\u00f3w detalicznych i <span class=\"removed_link\" title=\"http:\/\/www.crn.com\/software\/225900095\">specjalno\u015b\u0107<\/span> sklepy (np. <a href=\"http:\/\/www.apple.com\/retail\/soho\/\">Sklep Apple<\/a> i Sony Store) s\u0105 nadal istotne dla konsument\u00f3w. Zakupy online i lokalni sprzedawcy detaliczni zyskuj\u0105 na znaczeniu.&nbsp;<\/p>\n<p>Pojawiaj\u0105 si\u0119 nowe trendy konsumpcyjne, takie jak zakupy spo\u017cywcze online na obszarach miejskich.<\/p>\n<p><strong>Sprzedawcy detaliczni znajduj\u0105 nowe sposoby, aby by\u0107 istotnymi dla konsument\u00f3w&nbsp;<\/strong><\/p>\n<p>Zaawansowane oznakowanie cyfrowe staje si\u0119 dla sprzedawc\u00f3w detalicznych sposobem na promowanie ofert i \u015bledzenie skuteczno\u015bci zakup\u00f3w w sklepie <a href=\"http:\/\/www.johnryan.com\/\">reklama w punkcie sprzeda\u017cy<\/a> i wiadomo\u015bci.<\/p>\n<p>\u201eMarketing nostalgiczny\u201d to rosn\u0105cy trend, szczeg\u00f3lnie w przypadku produkt\u00f3w skierowanych do pokolenia wy\u017cu demograficznego. Marketerzy tworz\u0105 towary podkre\u015blaj\u0105ce emocjonalne powi\u0105zania ze znacz\u0105cymi symbolami.&nbsp;<\/p>","protected":false},"author":1,"featured_media":69248,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[290],"tags":[],"class_list":["post-12052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/posts\/12052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/comments?post=12052"}],"version-history":[{"count":6,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/posts\/12052\/revisions"}],"predecessor-version":[{"id":86702,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/posts\/12052\/revisions\/86702"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/media\/69248"}],"wp:attachment":[{"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/media?parent=12052"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/categories?post=12052"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sisinternational.com\/pl\/wp-json\/wp\/v2\/tags?post=12052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}