{"id":11956,"date":"2012-03-28T16:08:47","date_gmt":"2012-03-28T16:08:47","guid":{"rendered":"https:\/\/www.sisinternational.com\/improving-customer-relations\/"},"modified":"2026-01-27T16:38:51","modified_gmt":"2026-01-27T21:38:51","slug":"%ea%b3%a0%ea%b0%9d-%ea%b4%80%ea%b3%84-%ea%b0%9c%ec%84%a0","status":"publish","type":"post","link":"https:\/\/www.sisinternational.com\/ko\/%ea%b3%a0%ea%b0%9d-%ea%b4%80%ea%b3%84-%ea%b0%9c%ec%84%a0\/","title":{"rendered":"\uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\uace0 \ubd88\ub9cc\uc871\ud55c \uace0\uac1d\uc744 \uae30\uc058\uac8c \ud558\ub294 \ubc29\ubc95"},"content":{"rendered":"<figure class=\"gb-block-image gb-block-image-aca8416d\"><img loading=\"lazy\" decoding=\"async\" width=\"1456\" height=\"816\" class=\"gb-image gb-image-aca8416d\" src=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/08\/Digital-Customer-Experience-2.jpg\" alt=\"SIS \uad6d\uc81c\uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5\" title=\"Digital Customer Experience (2)\" srcset=\"https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/08\/Digital-Customer-Experience-2.jpg 1456w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/08\/Digital-Customer-Experience-2-300x168.jpg 300w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/08\/Digital-Customer-Experience-2-1024x574.jpg 1024w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/08\/Digital-Customer-Experience-2-768x430.jpg 768w, https:\/\/www.sisinternational.com\/wp-content\/uploads\/2025\/08\/Digital-Customer-Experience-2-18x10.jpg 18w\" sizes=\"auto, (max-width: 1456px) 100vw, 1456px\"><\/figure>\n\n\n\n<p><\/p>\n\n\n<h2>\ubd88\ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uace0\uac1d\uc740 \ud68c\uc0ac\uc5d0 \uc2ec\uac01\ud55c \uacb0\uacfc\ub97c \ucd08\ub798\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/h2>\n<p>\ud2b9\ud788 \uc18c\uc15c \ubbf8\ub514\uc5b4\uc758 \ub4f1\uc7a5\uc73c\ub85c \uc77c\uc774 \ud1b5\uc81c\ud558\uae30 \uc26c\uc6cc\uc84c\uc2b5\ub2c8\ub2e4. <span style=\"font-weight: 400;\">\ubd88\ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uace0\uac1d\uc758 \uacbd\uc6b0<\/span>. \uadf8\ub7ec\ub098 \ubd88\ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uace0\uac1d\ub3c4 \ubb38\uc81c\uac00 \ub9cc\uc871\uc2a4\ub7fd\uace0 \uc2e0\uc18d\ud558\uac8c \ud574\uacb0\ub41c\ub2e4\uba74 \ub354\uc6b1 \uac15\ub825\ud55c \uace0\uac1d \uad00\uacc4\ub97c \uad6c\ucd95\ud560 \uc218 \uc788\ub294 \uae30\ud68c\uac00 \ub420 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><span style=\"font-weight: 400;\">\ubd88\ub9cc\uc744 \ud488\uc740 \uace0\uac1d\uc774 \uc788\ub2e4\ub294 \uac83\uc740 \uace0\uac1d \uc0c1\uc2e4\uacfc \ud3c9\uc0dd \uace0\uac1d \uac00\uce58 \uc0c1\uc2e4\uc744 \uc758\ubbf8\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \ubd80\uc815\uc801\uc778 \uc785\uc18c\ubb38\uc744 \uc758\ubbf8\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \ud55c \ubc88\uc758 \uc2e4\ud328\ud55c \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc774 \uacf5\uac1c\ub418\uc5b4 \ub2e4\ub978 \uace0\uac1d\uc774 \ud654\ub97c \ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<h2>\ubfd0\ub9cc \uc544\ub2c8\ub77c\u00a0<em>\ubb34\uc5c7<\/em> \uace0\uac1d\uc744 \ub300\ud560 \ub54c \uc77c\uc5b4\ub098\ub294 \uc77c\uc774\uc9c0\ub9cc \ub610\ud55c \uc911\uc694\ud569\ub2c8\ub2e4.\u00a0<em>\uc5b4\ub5bb\uac8c<\/em> \ud68c\uc0ac\ub294 \uc0c1\ud669\uc744 \ucc98\ub9ac\ud569\ub2c8\ub2e4.<\/h2>\n<p><span style=\"font-weight: 400;\">\ubaa8\ub4e0 \uae30\uc5c5\uc5d0\ub294 \uc27d\uac8c \ud1b5\uc81c\ud560 \uc218 \uc5c6\ub294 \ubcc0\uc218\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.  \ud56d\uacf5\uc0ac\uc758 \uc608\ub97c \uc0dd\uac01\ud574 \ubcf4\uc138\uc694. \ud56d\uacf5\uc0ac\uac00 \ube44\ud589 \uc911 \uace0\uac1d\uc758 \uacbd\ud5d8\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \ubaa8\ub4e0 \uc694\uc18c\ub97c \ud1b5\uc81c\ud558\ub294 \uac83\uc740 \uc5b4\ub835\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4\ub97c \uc5b4\ub290 \uc815\ub3c4 \ud1b5\uc81c\ud560 \uc218\ub294 \uc788\uc9c0\ub9cc \uc720\uac00 \ubcc0\ud654, \uc608\uce21\ud560 \uc218 \uc5c6\ub294 \ub0a0\uc528 \ubc0f \uae30\uacc4\uc801 \uc9c0\uc5f0, \ubb34\uc9c8\uc11c\ud55c \uc2b9\uac1d\uc758 \uc601\ud5a5\uc5d0 \ub300\ud574 \ub9ce\uc740 \uc870\uce58\ub97c \ucde8\ud560 \uc218\ub294 \uc5c6\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\ub9ce\uc740 \uae30\uc5c5\uc774 \uae30\uc5c5\uacfc \uace0\uac1d \uac04\uc758 \uac15\ub825\ud55c \uc0c1\ud638 \uc791\uc6a9\uc740 \ubb3c\ub860 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc5d0 \uc788\uc5b4 \uad00\uacc4\uc640 \uacbd\ud5d8\uc5d0 \uc758\uc874\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \uc704\uae30\uac00 \ubc1c\uc0dd\ud558\uba74 \uc774\ub7ec\ud55c \ubcc0\uc218\uac00 \uac00\uc7a5 \ud070 \uc704\ud611\uc744 \ubc1b\ub294 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \ubd88\ub9cc\uc744 \ud488\uc740 \uace0\uac1d\uc758 \uc7a0\uc7ac\uc801\uc778 \uc601\ud5a5\uc740 \ub2e4\uc74c\uc744 \ud3ec\ud568\ud558\uc5ec \uc720\ud615 \ubc0f \ubb34\ud615\uc758 \ubc29\uc2dd\uc73c\ub85c \uad11\ubc94\uc704\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9cc\uc871\ub3c4 \ubc0f \ucda9\uc131\ub3c4 \uc0c1\uc2e4<\/span><\/li>\n<\/ul>\n<ul>\n<li>\ub9e4\ucd9c \uc190\uc2e4<\/li>\n<li>\ube0c\ub79c\ub4dc \uac00\uce58 \uc0c1\uc2e4<\/li>\n<li>\ub9c8\ucf00\ud305\uc73c\ub85c \uc778\ud55c \ud22c\uc790 \uc218\uc775 \uac10\uc18c<\/li>\n<li>&#039;\ud3c9\uc0dd \uace0\uac1d \uac00\uce58&#039; \uac10\uc18c<\/li>\n<\/ul>\n<h2>\ubd88\ub9cc\uc871\ud55c \uace0\uac1d\uc744 \ucc98\ub9ac\ud558\ub294 \ubaa8\ubc94 \uc0ac\ub840:<\/h2>\n<h3>1. \uace0\uac1d \uc11c\ube44\uc2a4 \ud300\uc5d0 \ub3d9\uae30 \ubd80\uc5ec<\/h3>\n<p><span style=\"font-weight: 400;\">Inspiring\u00a0and motivating your staff towards the priority of keeping, delighting, and growing <a href=\"https:\/\/www.sisinternational.com\/ko\/financial-services-consulting\/financial-services-customer-satisfaction\/\" title=\"Financial Services Customer Satisfaction\"  data-wpil-monitor-id=\"7504\">customers across the company\u2019s product or service<\/a> lines can help. \u00a0Staff should understand that the cost of acquiring new customers is much more expensive than keeping happy customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Managers can train service professionals to engage with a crisis in a <a href=\"https:\/\/www.sisinternational.com\/ko\/%ea%b3%a0%ea%b0%9d-%eb%a7%8c%ec%a1%b1%eb%8f%84-%eb%b6%84%ec%84%9d\/\" title=\"\uc18c\ub9e4\uc5c5\uc5d0\uc11c \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 8\uac00\uc9c0 \ubc29\ubc95\"  data-wpil-monitor-id=\"5438\">way that builds rapport with customers<\/a>.<\/span><\/p>\n<h3>2. \uacf5\uac10 \ucd09\uc9c4<\/h3>\n<p><span style=\"font-weight: 400;\">\ubd88\ub9cc \ub4a4\uc5d0 \uc228\uc740 \uac10\uc815\uc801 \ubc30\uacbd\uc744 \uc774\ud574\ud558\uace0 \ubbfc\uac10\ud558\uac8c \ubc18\uc751\ud558\ub294 \uac83\uc740 \uc5c4\uccad\ub09c \uc774\uc810\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.  \uc11c\ube44\uc2a4 \uc804\ubb38\uac00\uac00 \ubcf4\ub2e4 \uacf5\uac10\uc801\uc778 \ub300\uc751\uc774 \uc62c\ubc14\ub978 \ub300\uc751\uc77c \ub54c \ud504\ub85c\ud1a0\ucf5c\uacfc \uc815\ucc45\uc758 \uad00\uc810\uc5d0\uc11c\ub9cc \uc0dd\uac01\ud560 \ub54c \uc77c\ubd80 \uc2e4\uc218\uac00 \ubc1c\uc0dd\ud569\ub2c8\ub2e4.  \uc5b4\ub5a4 \uacbd\uc6b0\uc5d0\ub294 \ubd84\ub178\ud55c \uace0\uac1d\uc774\ub098 \uace0\uac1d\uc774 \uac10\uc815\uc801 \ubc18\uc751\uc744 \uae30\ubc18\uc73c\ub85c \ubc18\uc751\ud558\uace0 \uc0ac\uacfc\ud558\uac70\ub098 \uc790\uc2e0\uc758 \ud3b8\uc774\ub77c\ub294 \ud655\uc2e0\uc73c\ub85c \ub354 \uc798 \ub2ec\ub798\uae30\ub3c4 \ud569\ub2c8\ub2e4.<\/span><\/p>\n<h3>3. \ud6a8\uacfc\uc801\uc778 \uc758\uc0ac\uc18c\ud1b5 \ubcf4\uc7a5<\/h3>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \uc774\ud0c8\uc5d0 \uac00\uc7a5 \ud070 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uc694\uc778\uc740 \uc9c1\uc6d0\uc758 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ubd80\uc871\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.  \uace0\uac1d\uc744 \ube44\ub09c\ud558\uba74 \uace0\uac1d\uc744 \uc783\uc744 \uac00\ub2a5\uc131\uc774 \ub192\uc544\uc9c8 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uace0\uac1d\uc744 \ub354\uc6b1 \ud654\ub098\uac8c \ud558\uace0 \uacf5\uac1c\uc801\uc73c\ub85c \ube0c\ub79c\ub4dc\uc5d0 \uc190\uc0c1\uc744 \uc785\ud790 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4. \uad00\ub9ac\uc790\ub294 \uace0\uac1d \uc811\uc810\uc5d0 \ubb38\uc81c\ub97c \uce68\ucc29\ud558\uac8c \ud574\uacb0\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uace0\uac1d\uc744 \ub2e4\uc2dc \ubd88\ub7ec\uc624\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub294 \uae0d\uc815\uc801\uc778 \uac00\uce58\ub97c \uc804\ub2ec\ud560 \uc218 \uc788\ub294 \uc801\uc808\ud55c \uc9c1\uc6d0\uc744 \ubc30\uce58\ud574\uc57c \ud569\ub2c8\ub2e4.<\/span><\/p>\n<h3>4. \uc720\uc5f0\uc131 \uac15\uc870<\/h3>\n<p><span style=\"font-weight: 400;\">\uc801\uc808\ud560 \ub54c \uc735\ud1b5\uc131\uc744 \uac00\uc9c0\ub824\ub294 \uc758\uc9c0\ub97c \uc7a5\ub824\ud558\ub294 \uac83\uc774 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubb34\uc5c7\uc744 \uc81c\uacf5\ud558\uac70\ub098 \ud611\uc0c1\ud560 \uc218 \uc788\ub294\uc9c0\uc5d0 \ub300\ud55c \uc801\uc808\ud55c \uacc4\ud68d\uacfc \uad50\uc721\uc744 \ubc1b\uc73c\uba74 \uc810\uc810 \ucee4\uc9c0\ub294 \uace0\uac1d \uac08\ub4f1\uc744 \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\ub5a4 \uacbd\uc6b0\uc5d0\ub294 \ub2e8\uae30\uc801\uc778 \uc591\ubcf4\uac00 \uc7a5\uae30 \uace0\uac1d\uc758 \uc190\uc2e4\ubcf4\ub2e4 \uc801\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \uc11c\ube44\uc2a4\uc758 \ucd5c\uc804\uc120\uc5d0 \uc788\ub294 \uc9c1\uc6d0\uc774 \ud611\uc0c1\ud558\uace0 \ud569\ub9ac\uc801\uc778 \uc591\ubcf4\ub97c \ud1b5\ud574 \uace0\uac1d\uc744 \ud589\ubcf5\ud558\uac8c \ub9cc\ub4dc\ub294 \ubc29\uc2dd\uc73c\ub85c \uac08\ub4f1\uc744 \ud574\uacb0\ud560 \uc218 \uc788\ub3c4\ub85d \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uc138\uc694. \uace0\uac1d \ub9cc\uc871\uc744 \uc720\uc9c0\ud568\uc73c\ub85c\uc368 \uc5bb\uc744 \uc218 \uc788\ub294 \uc7a5\uae30\uc801\uc778 \uc774\uc810\uc740 \ud658\ubd88, \ubb34\ub8cc \ubc18\ud488 \ub610\ub294 \uae30\ud0c0 \ubc30\uc0c1\uc5d0 \ub4dc\ub294 \uc989\uac01\uc801\uc778 \ube44\uc6a9\ubcf4\ub2e4 \ud6e8\uc52c \ud07d\ub2c8\ub2e4. <\/span><\/p>\n<h2>\uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\ub294 \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \ud488\uc9c8<\/h2>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \uc11c\ube44\uc2a4 \ub2f4\ub2f9\uc790\uc5d0\uac8c \ub2e4\uc74c\uacfc \uac19\uc740 \uc790\uc9c8\uc744 \ubc30\uc591\ud558\uba74 \uc704\uae30 \uc0c1\ud669\uc5d0\uc11c \uc2e0\ub8b0\ub97c \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uacf5\uac10<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uacf5\uc190\ud568<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc874\uc911<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc804\ubb38 \uc9c1\uc5c5 \uc758\uc2dd<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc801\uadf9\uc801 \ud65c\ub3d9<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc8fc\uc758 \uae4a\uc774<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\ubbfc\uac10\ub3c4<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc778\ub0b4\uc2ec<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\ub2a5\ub825<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\ub3c4\uc6c0\uc744 \uc8fc\ub824\ub294 \uc758\uc9c0<\/span><\/li>\n<\/ul>\n<h2>\ud558\uc9c0 \ub9d0\uc544\uc57c \ud560 \uac83<\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc0c1\ud669\uc744 \ud68c\ud53c\ud558\uac70\ub098 \uacfc\uc18c\ud3c9\uac00<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\ubb38\uc81c\uac00 \uc800\uc808\ub85c \ud574\uacb0\ub420 \uac83\uc774\ub77c\uace0 \uac00\uc815<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uace0\uac1d\uc5d0\uac8c \ubc18\uaca9<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uc5f4\ub764 \ub313\uae00\uc744 \uac1c\uc778\uc801\uc73c\ub85c \ubc1b\uc544\ub4e4\uc774\uace0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\uace0\uac1d\uc744 \ube44\ub09c\ud558\ub2e4<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">\ubd88\ud0c0\uc624\ub974\ub294 \uae34\uc7a5<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\ud654\uac00 \ub09c \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \uad00\ub9ac\ud558\ub294 \uac83\uc740 \uc704\uae30\ub85c \uc704\uc7a5\ud55c \uae30\ud68c\uc778 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \ubb38\uc81c\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \ud574\uacb0\ud558\uba74 \uae0d\uc815\uc801\uc778 \ube0c\ub79c\ub4dc \uc778\uc9c0\ub3c4\uc640 \uace0\uac1d \ub9cc\uc871\ub3c4 \ud5a5\uc0c1\uc73c\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ubd84\ub178\ud55c \uace0\uac1d\uc774 \uc18c\uc15c \ubbf8\ub514\uc5b4\ub97c \ud1b5\ud574 \ubd80\uc815\uc801\uc778 \uc785\uc18c\ubb38\uc744 \ud37c\ub728\ub9ac\ub294 \uac83\uc774 \uc5bc\ub9c8\ub098 \uc26c\uc6b4\uc9c0 \uace0\ub824\ud560 \ub54c, \uae30\uc5c5\uc740 \uc774\ub7ec\ud55c \uc0c1\ud669\uc774 \uc5b8\uc81c \uc5b4\ub514\uc11c \ubc1c\uc0dd\ud558\ub294\uc9c0\uc5d0 \ub300\ud55c \uc804\ub7b5\uc744 \ub9c8\ub828\ud558\ub294 \uac83\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uace0\uac1d\uc758 \ud589\ubcf5\uacfc \ub9cc\uc871\uc744 \uc720\uc9c0\ud558\uba74 \uace0\uac1d\uc774 \ub2e4\uc2dc \ub3cc\uc544\uc624\uac8c \ub420 \uac83\uc774\uba70 \ube0c\ub79c\ub4dc \uad6c\ucd95\uc5d0 \ub4e4\uc778 \ube44\uc6a9\uacfc \ub178\ub825\uc774 \ucde8\uc18c\ub418\uac70\ub098 \ub0ad\ube44\ub418\uc9c0 \uc54a\ub3c4\ub85d \ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><a href=\"https:\/\/www.sisinternational.com\/ko\/about-sis\/contact-sis-international-market-research\/\">\ub2e4\uc74c \uace0\uac1d \ub9cc\uc871 \ubc0f \uace0\uac1d \uacbd\ud5d8 \uc5f0\uad6c \ud504\ub85c\uc81d\ud2b8\uc5d0 \ub300\ud574 \ubb38\uc758\ud574 \uc8fc\uc138\uc694.<\/a><\/h2>","protected":false},"excerpt":{"rendered":"<p>\ubd88\ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uace0\uac1d\uc740 \ud68c\uc0ac\uc5d0 \uc2ec\uac01\ud55c \uacb0\uacfc\ub97c \ucd08\ub798\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uc790\uc138\ud788 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