{"id":46892,"date":"2024-03-17T00:43:32","date_gmt":"2024-03-17T04:43:32","guid":{"rendered":"https:\/\/www.sisinternational.com\/?page_id=46892"},"modified":"2025-10-15T20:41:51","modified_gmt":"2025-10-16T00:41:51","slug":"itsm-%ec%8b%9c%ec%9e%a5%ec%a1%b0%ec%82%ac-%ec%a0%84%eb%9e%b5-%ec%bb%a8%ec%84%a4%ed%8c%85","status":"publish","type":"page","link":"https:\/\/www.sisinternational.com\/ko\/solutions\/strategy-consulting\/itsm-market-research-strategy-consulting\/","title":{"rendered":"ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305"},"content":{"rendered":"

ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305<\/h1>\n\n\n\n
\"SIS<\/figure>\n\n\n\n
\n\n\n\n

\uae30\uc220\uc5d0 \ub300\ud55c \uc758\uc874\ub3c4\uac00 \uc810\uc810 \ub192\uc544\uc9d0\uc5d0 \ub530\ub77c \uae30\uc5c5\uc740 \ub514\uc9c0\ud138 \uc2dc\ub300\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\uae30 \uc704\ud574 ITSM(IT \uc11c\ube44\uc2a4 \uad00\ub9ac) \ubc29\uc2dd\uc744 \ucd5c\uc801\ud654\ud574\uc57c \ud558\ub294 \uacfc\uc81c\uc5d0 \uc9c1\uba74\ud574 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uae30\uc5c5\uc774 \ub514\uc9c0\ud138 \uc2dc\ub300\uc758 \uc694\uad6c \uc0ac\ud56d\uc744 \ub530\ub77c\uc7a1\ub294 \ub370 \uadf8\uce58\uc9c0 \uc54a\uace0 \uc131\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc5b4\ub5bb\uac8c \ubcf4\uc7a5\ud560 \uc218 \uc788\uc2b5\ub2c8\uae4c? \uc5ed\ub3d9\uc801\uc778 \ud658\uacbd? ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc5d0 \ub04a\uc784\uc5c6\uc774 \uc9c4\ud654\ud558\ub294 \uc2dc\uc7a5\uc5d0\uc11c \uc774\uc775\uc744 \uc5bb\uace0 \ucd5c\uc2e0 \ub3d9\ud5a5\uc5d0 \ub300\ud55c \ucd5c\uc2e0 \uc815\ubcf4\ub97c \uc5bb\uc744 \uc218 \uc788\ub294 \uc6b0\uc704\uc640 \uc9c0\uc2dd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc774\ub780 \ubb34\uc5c7\uc785\ub2c8\uae4c?<\/h2>\n\n\n\n

ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc5d0 IT \uc11c\ube44\uc2a4 \ubc0f \uc6b4\uc601\uc744 \ucd5c\uc801\ud654\ud558\uae30 \uc704\ud55c \ud1b5\ucc30\ub825\uacfc \uc804\ub7b5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774 \ucee8\uc124\ud305\uc740 \ube44\uc988\ub2c8\uc2a4 \ubaa9\ud45c \ubc0f \uace0\uac1d \uc694\uad6c\uc5d0 \ub9de\uac8c IT \uc11c\ube44\uc2a4\uc758 \ud6a8\uc728\uc131, \ud6a8\uc728\uc131 \ubc0f \uc870\uc815\uc744 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc5ec\uae30\uc5d0\ub294 ITSM \uc0b0\uc5c5 \ub0b4\uc758 \ud604\uc7ac \ucd94\uc138, \uacfc\uc81c \ubc0f \uae30\ud68c\ub97c \ubd84\uc11d\ud558\ub294 \uc791\uc5c5\uc774 \ud3ec\ud568\ub429\ub2c8\ub2e4. \uc5ec\uae30\uc5d0\ub294 IT \uc11c\ube44\uc2a4 \uc81c\uacf5 \ubc0f \uad00\ub9ac\uc5d0 \uc601\ud5a5\uc744 \ubbf8\uce58\ub294 \uae30\uc220 \ubc1c\uc804, \uaddc\uc81c \ubcc0\ud654, \uc9c4\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub300\ud55c \uc5f0\uad6c\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4. \ub610\ud55c \uc774 \uc5f0\uad6c\uc5d0\uc11c\ub294 \ucd5c\uc885 \uc0ac\uc6a9\uc790\uc640 IT \uc11c\ube44\uc2a4 \uc18c\ube44\uc790\uc758 \uc694\uad6c \uc0ac\ud56d, \uc120\ud638\ub3c4, \ubb38\uc81c\uc810\uc744 \uc774\ud574\ud558\ub824\uace0 \ud569\ub2c8\ub2e4. \uc774\ub294 \uae30\uc5c5\uc774 \ud6a8\uacfc\uc801\uc778 ITSM \uc0ac\ub840\ub97c \ud1b5\ud574 \uc11c\ube44\uc2a4 \uc81c\uacf5, \uace0\uac1d \ub9cc\uc871\ub3c4 \ubc0f \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud560 \uc218 \uc788\ub294 \ubc29\ubc95\uc5d0 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/p>\n\n\n\n

\uc65c \uae30\uc5c5\uc5d0 \ud544\uc218\uc801\uc785\ub2c8\uae4c?<\/h2>\n\n\n\n

\ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac \uacb0\uc815\uc758 \ud798\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uc911\uc694\ud55c \ubaa9\ud45c\uc640 \ubaa9\uc801\uc5d0 \ub9de\uac8c ITSM \uc804\ub7b5\uc744 \ub9de\ucda4\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc11c\ube44\uc2a4 \uc81c\uacf5 \ucd5c\uc801\ud654, \uc0ac\uc6a9\uc790 \uacbd\ud5d8 \ud5a5\uc0c1, \uc704\ud5d8 \uc644\ud654 \ub4f1 ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \ud604\ub300 \uc870\uc9c1\uc774 \uc9c1\uba74\ud55c \ubcf5\uc7a1\ud55c \uacfc\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud55c \uc804\uccb4\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uadf8\ub7ec\ub098 \ub2e4\uc74c\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \uc774\uc810\uc744 \uae30\uc5c5\uc5d0 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

    \n
  • \uc804\ub7b5\uc801 \uc815\ub82c:<\/strong> \uc804\ub7b5\uc801 \ucee8\uc124\ud305\uc744 \ud1b5\ud574 \uae30\uc5c5\uc740 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uacfc \ubaa9\ud45c\uc5d0 \ubc00\uc811\ud558\uac8c \ubd80\ud569\ud558\ub294 \ub9de\ucda4\ud615 ITSM \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uac1c\ubc1c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \uacbd\uc7c1 \uc6b0\uc704:<\/strong> \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc5d0\uc11c \uc5bb\uc740 \ud1b5\ucc30\ub825\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 \uc870\uc9c1\uc740 \uc55e\uc11c \ub098\uac00\uace0 \uacbd\uc7c1\uc0ac\uc640 \ucc28\ubcc4\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \uc704\ud5d8 \uc644\ud654:<\/strong> \ucca0\uc800\ud55c \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc2dc\ub098\ub9ac\uc624 \ubd84\uc11d\uc744 \ud1b5\ud574 ITSM \ud504\ub85c\uc138\uc2a4\uc758 \uc7a0\uc7ac\uc801\uc778 \uc704\ud5d8\uacfc \ucde8\uc57d\uc131\uc744 \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \uc9c0\uc18d\uc801\uc778 \uac1c\uc120:<\/strong> \uc9c0\uc18d\uc801\uc778 \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc5d0 \ucc38\uc5ec\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uc5c5\uacc4 \ub3d9\ud5a5\uc744 \ud30c\uc545\ud558\uace0 \uc5c5\uacc4 \ud45c\uc900\uc5d0 \ub300\ud55c \uc131\uacfc\ub97c \ubca4\uce58\ub9c8\ud0b9\ud558\uba70 \uc9c0\uc18d\uc801\uc778 \uac1c\uc120 \uae30\ud68c\ub97c \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

    \uc131\uacf5\uc801\uc778 ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc744 \uc704\ud55c \uc911\uc694\ud55c \uc131\uacf5 \uc694\uc778<\/h2>\n\n\n\n

    ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc758 \uc131\uacf5\uc740 \uc870\uc9c1\uc774 \uace0\ub824\ud574\uc57c \ud560 \ub2e4\uc74c\uacfc \uac19\uc740 \uba87 \uac00\uc9c0 \uc8fc\uc694 \uc694\uc18c\uc5d0 \ub2ec\ub824 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

      \n
    • \uc774\ud574\uad00\uacc4\uc790 \ucc38\uc5ec:<\/strong> ITSM \uc774\ub2c8\uc154\ud2f0\ube0c\uc758 \uc131\uacf5\uc744 \uc704\ud574\uc11c\ub294 \ud6a8\uacfc\uc801\uc778 \uc774\ud574\uad00\uacc4\uc790 \ucc38\uc5ec\uac00 \ud544\uc218\uc801\uc785\ub2c8\ub2e4. \uc870\uc9c1\uc740 IT \ub9ac\ub354, \ubd80\uc11c\uc7a5, \ucd5c\uc885 \uc0ac\uc6a9\uc790, \uc678\ubd80 \ud30c\ud2b8\ub108 \ub4f1 \ube44\uc988\ub2c8\uc2a4 \uc804\ubc18\uc758 \uc8fc\uc694 \uc774\ud574\uad00\uacc4\uc790\ub97c \ucc38\uc5ec\uc2dc\ucf1c\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \uc885\ud569\uc801\uc778 \ubd84\uc11d:<\/strong> \uc131\uacf5\uc801\uc778 \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \ub0b4\ubd80 \ubc0f \uc678\ubd80 \uc694\uc778\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \ubd84\uc11d\uc5d0 \ub2ec\ub824 \uc788\uc2b5\ub2c8\ub2e4. \uc870\uc9c1\uc740 \ud604\uc7ac ITSM \uae30\ub2a5, \ud504\ub85c\uc138\uc2a4 \ubc0f \uae30\uc220\uc5d0 \ub300\ud55c \ucca0\uc800\ud55c \ud3c9\uac00\ub97c \uc218\ud589\ud558\uace0 \uc2dc\uc7a5 \ub3d9\ud5a5, \uacbd\uc7c1\uc5c5\uccb4 \uc804\ub7b5 \ubc0f \uc5c5\uacc4 \ubca4\uce58\ub9c8\ud06c\ub97c \ubd84\uc11d\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \uc9c0\uc18d\uc801\uc778 \uac1c\uc120:<\/strong> \ud53c\ub4dc\ubc31 \ub8e8\ud504\ub97c \uc124\uc815\ud558\uace0, \uc131\uacfc \uc9c0\ud45c\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0, \uc774\ud574\uad00\uacc4\uc790\ub85c\ubd80\ud130 \uc9c0\uc18d\uc801\uc778 \uc758\uacac\uc744 \uc694\uccad\ud568\uc73c\ub85c\uc368 \uc870\uc9c1\uc740 \ucd5c\uc801\ud654 \ubc0f \uac1c\uc120\uc744 \uc704\ud55c \uae30\ud68c\ub97c \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc18d\uc801\uc778 \uac1c\uc120 \ubb38\ud654\ub97c \uc218\uc6a9\ud558\uba74 ITSM \uc774\ub2c8\uc154\ud2f0\ube0c\uac00 \uc801\uc751\ub825\uacfc \ub300\uc751\ub825\uc744 \uc720\uc9c0\ud558\uace0 \uc9c4\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ubd80\uc751\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc2ed:<\/strong> \uc219\ub828\ub41c ITSM \ucee8\uc124\ud134\ud2b8 \ubc0f \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uc640\uc758 \ud611\ub825\uc740 ITSM \uc774\ub2c8\uc154\ud2f0\ube0c\uc758 \uc131\uacf5\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc870\uc9c1\uc740 \uc2ec\uce35\uc801\uc778 \ub3c4\uba54\uc778 \uc804\ubb38 \uc9c0\uc2dd, \uc785\uc99d\ub41c \uc2e4\uc801 \ubc0f \uac00\uce58 \uc81c\uacf5\uc5d0 \ub300\ud55c \ud5cc\uc2e0\uc744 \uac16\ucd98 \ud30c\ud2b8\ub108\ub97c \ucc3e\uc544\uc57c \ud569\ub2c8\ub2e4. \uc870\uc9c1\uc740 \uc804\ub7b5\uc801 \ud30c\ud2b8\ub108\uc758 \ud1b5\ucc30\ub825, \uc9c0\uce68 \ubc0f \uc9c0\uc6d0\uc744 \ud65c\uc6a9\ud558\uc5ec ITSM \uc5ec\uc815\uc744 \uac00\uc18d\ud654\ud558\uace0 \uc6b0\uc218\ud55c \uacb0\uacfc\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

      \uae30\ud68c<\/h2>\n\n\n\n
      \"SIS<\/figure>\n\n\n\n

      <\/p>\n\n\n\n

      ITSM\uc758 \uc9c4\ud654\ud558\ub294 \ud658\uacbd\uc740 \uae30\uc5c5\uc774 \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc744 \uc720\ub9ac\ud558\uac8c \ud65c\uc6a9\ud560 \uc218 \uc788\ub294 \uc218\ub9ce\uc740 \uae30\ud68c\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uba87 \uac00\uc9c0 \uc8fc\uc694 \uae30\ud68c\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n

        \n
      • \uc804\ub7b5\uc801 \uc815\ub82c:<\/strong> Market research and strategy consulting enable businesses to align their IT initiatives with broader organizational goals and objectives. <\/li>\n\n\n\n
      • \ud601\uc2e0:<\/strong> \uae30\uc220 \ubc1c\uc804\uc758 \ube60\ub978 \uc18d\ub3c4\ub294 \uae30\uc5c5\uc774 \uc2dc\uc7a5\uc5d0\uc11c \ud601\uc2e0\ud558\uace0 \ucc28\ubcc4\ud654\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \ucc3d\ucd9c\ud569\ub2c8\ub2e4. \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 ITSM \uacf5\uac04 \ub0b4\uc5d0\uc11c \uc0c8\ub85c\uc6b4 \uae30\uc220, \ub3d9\ud5a5 \ubc0f \ud601\uc2e0 \uae30\ud68c\ub97c \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc774 \uc774\ub7ec\ud55c \uae30\ud68c\ub97c \ud65c\uc6a9\ud558\uace0 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
      • \ud6a8\uc728\uc131 \ubc0f \ube44\uc6a9 \uc808\uac10:<\/strong> \ud6a8\uacfc\uc801\uc778 ITSM \uc804\ub7b5\uc740 \uae30\uc5c5\uc758 \uc6b4\uc601 \ud6a8\uc728\uc131\uacfc \ube44\uc6a9 \uc808\uac10\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uae30\uc874 ITSM \ud504\ub85c\uc138\uc2a4 \ub0b4\uc5d0\uc11c \ube44\ud6a8\uc728\uc131 \uc601\uc5ed\uacfc \uac1c\uc120 \uae30\ud68c\ub97c \uc2dd\ubcc4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc774 \uc6b4\uc601\uc744 \uac04\uc18c\ud654\ud558\uace0 \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba70 ROI\ub97c \uadf9\ub300\ud654\ud558\uae30 \uc704\ud55c \uc804\ub7b5\uc744 \uac1c\ubc1c\ud558\uace0 \uad6c\ud604\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
      • \uace0\uac1d \uacbd\ud5d8:<\/strong> \uc624\ub298\ub0a0\uc758 \ub514\uc9c0\ud138 \uc2dc\ub300\uc5d0\ub294 \ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc774 \ube44\uc988\ub2c8\uc2a4 \uc131\uacf5\uc5d0 \uac00\uc7a5 \uc911\uc694\ud569\ub2c8\ub2e4. ITSM \uc2dc\uc7a5 \uc870\uc0ac\ub294 IT \uc11c\ube44\uc2a4\uc640 \uad00\ub828\ub41c \uace0\uac1d \uc120\ud638\ub3c4, \uae30\ub300\uce58 \ubc0f \ubb38\uc81c\uc810\uc5d0 \ub300\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc774 \uace0\uac1d \uacbd\ud5d8\uc758 \uc6b0\uc120\uc21c\uc704\ub97c \uc815\ud558\uace0 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 ITSM \uc804\ub7b5\uc744 \uc124\uacc4\ud558\uace0 \uad6c\ud604\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
      • \uc704\uae30 \uad00\ub9ac:<\/strong> \uc0ac\uc774\ubc84 \ubcf4\uc548 \uc704\ud611, \ub370\uc774\ud130 \uce68\ud574 \ubc0f \uae30\ud0c0 IT \uad00\ub828 \uc704\ud5d8\uc740 \uae30\uc5c5\uc5d0 \uc2ec\uac01\ud55c \uacfc\uc81c\ub97c \uc548\uaca8\uc90d\ub2c8\ub2e4. ITSM \uc2dc\uc7a5 \uc870\uc0ac\ub294 \uae30\uc5c5\uc774 \ud604\uc7ac\uc758 \uc704\ud611 \ud658\uacbd\uc744 \uc774\ud574\ud558\uace0 IT \uc2dc\uc2a4\ud15c \ub0b4\uc758 \uc7a0\uc7ac\uc801\uc778 \ucde8\uc57d\uc131\uc744 \uc2dd\ubcc4\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc774 \uc704\ud5d8\uc744 \uc644\ud654\ud558\uace0 \ubcf4\uc548\uc744 \uac15\ud654\ud558\uba70 \uc790\uc0b0\uc744 \ubcf4\ud638\ud558\uae30 \uc704\ud55c \uc804\ub7b5\uc744 \uac1c\ubc1c\ud558\uace0 \uad6c\ud604\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

        \ub3c4\uc804 \uacfc\uc81c<\/h2>\n\n\n\n

        ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc5d0 \uc218\ub9ce\uc740 \uae30\ud68c\ub97c \uc81c\uacf5\ud558\uc9c0\ub9cc \uc870\uc9c1\uc774 \ud6a8\uacfc\uc801\uc73c\ub85c \ud0d0\uc0c9\ud574\uc57c \ud558\ub294 \uacfc\uc81c\ub3c4 \ud568\uaed8 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n

          \n
        • \ubcf5\uc7a1\uc131 \ubc0f \uae30\uc220 \uc804\ubb38\uc131:<\/strong> ITSM\uc740 \ubcf5\uc7a1\ud558\uace0 \uc774\ud574\ud558\uae30 \uc5b4\ub824\uc6b8 \uc218 \uc788\ub294 \uad11\ubc94\uc704\ud55c \uae30\uc220 \uac1c\ub150, \ubc29\ubc95\ub860 \ubc0f \ud504\ub808\uc784\uc6cc\ud06c\ub97c \ud3ec\uad04\ud569\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uae30\uc220\uc801 \uc804\ubb38\uc131\uc774\ub098 \uacbd\ud5d8 \uc5c6\uc774 \uc774\ub7ec\ud55c \uac1c\ub150\uc744 \uc774\ud574\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub610\ud55c \uae30\uc220\uc758 \uc9c4\ud654\ud558\ub294 \ud2b9\uc131\uc740 ITSM \uad00\ud589\uacfc \ub3c4\uad6c\uac00 \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\uace0 \uc788\ub2e4\ub294 \uac83\uc744 \uc758\ubbf8\ud558\ubbc0\ub85c \uae30\uc5c5\uc740 \ucd5c\uc2e0 \ub3d9\ud5a5\uacfc \uac1c\ubc1c\uc5d0 \ub300\ud55c \ucd5c\uc2e0 \uc815\ubcf4\ub97c \uc720\uc9c0\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \ud1b5\ud569 \ubc0f \uad6c\ud604:<\/strong> \uc0c8\ub85c\uc6b4 ITSM \uc804\ub7b5\uc774\ub098 \ub3c4\uad6c\ub97c \uad6c\ud604\ud558\ub294 \uac83\uc740 \ubcf5\uc7a1\ud558\uace0 \uc2dc\uac04\uc774 \ub9ce\uc774 \uac78\ub9ac\ub294 \ud504\ub85c\uc138\uc2a4\uc77c \uc218 \uc788\uc73c\uba70, \ud2b9\ud788 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uacfc \uc778\ud504\ub77c\ub97c \uac16\ucd98 \ub300\uaddc\ubaa8 \uc870\uc9c1\uc758 \uacbd\uc6b0 \ub354\uc6b1 \uadf8\ub807\uc2b5\ub2c8\ub2e4. \uc0c8\ub85c\uc6b4 ITSM \uc194\ub8e8\uc158\uc744 \uae30\uc874 \uc2dc\uc2a4\ud15c \ubc0f \ud504\ub85c\uc138\uc2a4\uc640 \ud1b5\ud569\ud558\uba74 \uae30\uc220\uc801\uc778 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc73c\uba70 \uc2e0\uc911\ud55c \uacc4\ud68d\uacfc \uc870\uc815\uc774 \ud544\uc694\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uae30\uc874 \uc5c5\ubb34 \ubc29\uc2dd\uc5d0 \uc775\uc219\ud55c \uc9c1\uc6d0\ub4e4\uc758 \uc800\ud56d\uc5d0 \uc9c1\uba74\ud560 \uc218\ub3c4 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \ubcc0\uacbd \uad00\ub9ac:<\/strong> \uc0c8\ub85c\uc6b4 ITSM \uc804\ub7b5\uc744 \uad6c\ud604\ud558\ub824\uba74 \uc870\uc9c1 \ud504\ub85c\uc138\uc2a4, \uc5ed\ud560 \ubc0f \ucc45\uc784\uc5d0 \ub300\ud55c \uc911\uc694\ud55c \ubcc0\uacbd\uc774 \ud544\uc694\ud55c \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc9c1\uc6d0\uc758 \ubcc0\ud654\uc5d0 \ub300\ud55c \uc800\ud56d\uc774\ub098 \uc870\uc9c1\uc758 \uad00\uc131\uc740 ITSM \uc774\ub2c8\uc154\ud2f0\ube0c\uc758 \uc131\uacf5\uc744 \ubc29\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucee4\ubba4\ub2c8\ucf00\uc774\uc158, \uad50\uc721, \uc774\ud574\uad00\uacc4\uc790 \ucc38\uc5ec\ub97c \ud3ec\ud568\ud55c \ud6a8\uacfc\uc801\uc778 \ubcc0\uacbd \uad00\ub9ac \uc804\ub7b5\uc740 \uc800\ud56d\uc744 \uadf9\ubcf5\ud558\uace0 \uc0c8\ub85c\uc6b4 ITSM \ubc29\uc2dd\uc744 \uc131\uacf5\uc801\uc73c\ub85c \ucc44\ud0dd\ud558\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

          SIS International\uc758 ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc774 \ube44\uc988\ub2c8\uc2a4\uc5d0 \uc5b4\ub5bb\uac8c \ub3c4\uc6c0\uc774 \ub429\ub2c8\uae4c?<\/h2>\n\n\n\n

          SIS International\uc758 ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc5d0 \ub300\ud55c \uc811\uadfc \ubc29\uc2dd\uc740 \uacbd\uc7c1\uc0ac\uc640 \ucc28\ubcc4\ud654\ub418\ub294 \uba87 \uac00\uc9c0 \uc8fc\uc694 \uc694\uc18c\ub85c \uc815\uc758\ub429\ub2c8\ub2e4. \uc6b0\ub9ac\ub97c \ud2b9\ubcc4\ud558\uac8c \ub9cc\ub4dc\ub294 \uc694\uc18c\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

            \n
          • \uae00\ub85c\ubc8c \ub3c4\ub2ec\ubc94\uc704:<\/strong> \uc804 \uc138\uacc4 \uc9c0\uc0ac \ubc0f \ud30c\ud2b8\ub108 \ub124\ud2b8\uc6cc\ud06c\ub97c \ud1b5\ud574 \uace0\uac1d\uc5d0\uac8c \uae00\ub85c\ubc8c \uc804\ubb38 \uc9c0\uc2dd\uacfc \ud604\uc9c0 \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uad6d\uc81c\uc801 \uc785\uc9c0\ub97c \ud1b5\ud574 \ub2e4\uc591\ud55c \uc9c0\uc5ed \ubc0f \uc2dc\uc7a5\uc5d0\uc11c \ud3ec\uad04\uc801\uc778 \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305 \ud504\ub85c\uc81d\ud2b8\ub97c \uc218\ud589\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c ITSM \ub3d9\ud5a5 \ubc0f \uae30\ud68c\uc5d0 \ub300\ud55c \uae00\ub85c\ubc8c \uad00\uc810\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
          • \uc5c5\uacc4 \uacbd\ud5d8:<\/strong> \uc6b0\ub9ac\uc758 \ucee8\uc124\ud134\ud2b8 \ubc0f \uc5f0\uad6c\uc6d0 \ud300\uc740 ITSM \ubc0f \uad00\ub828 \uc0b0\uc5c5\uc5d0 \ub300\ud55c \uad11\ubc94\uc704\ud55c \uacbd\ud5d8\uacfc \ub3c4\uba54\uc778 \uc804\ubb38 \uc9c0\uc2dd\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 ITSM \ud658\uacbd\uc758 \uace0\uc720\ud55c \uacfc\uc81c\uc640 \uc5ed\ud559\uc744 \uc774\ud574\ud558\uc5ec \uace0\uac1d\uc758 \ud2b9\uc815 \uc694\uad6c \uc0ac\ud56d\uacfc \ubaa9\ud45c\ub97c \ud574\uacb0\ud558\ub294 \ub9de\ucda4\ud615 \uc194\ub8e8\uc158\uc744 \uac1c\ubc1c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
          • \ud1b5\ud569 \ub41c \uc811\uadfc \ubc29\uc2dd:<\/strong> \uc6b0\ub9ac\ub294 ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc5d0 \ub300\ud55c \ud1b5\ud569 \uc811\uadfc \ubc29\uc2dd\uc744 \ucde8\ud558\uace0 \uc815\ub7c9\uc801 \ubc0f \uc9c8\uc801 \uc5f0\uad6c \ubc29\ubc95, \ub370\uc774\ud130 \ubd84\uc11d \ubc0f \uc804\ub7b5 \uacc4\ud68d\uc744 \uacb0\ud569\ud558\uc5ec \uc2e4\ud589 \uac00\ub2a5\ud55c \ud1b5\ucc30\ub825\uacfc \uad8c\uc7a5 \uc0ac\ud56d\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc804\uccb4\uc801\uc778 \uc811\uadfc \ubc29\uc2dd\uc740 \uace0\uac1d\uc774 \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uacb0\uacfc\ub97c \uc774\ub04c\uc5b4\ub0b4\ub294 \ud3ec\uad04\uc801\uc778 \uc194\ub8e8\uc158\uc744 \ubc1b\uc744 \uc218 \uc788\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
          • \uace0\uac1d \uc911\uc2ec \ucd08\uc810:<\/strong> \uc6b0\ub9ac\ub294 \uace0\uac1d\uc5d0\uac8c \ud0c1\uc6d4\ud55c \uac00\uce58\uc640 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud558\uae30 \uc704\ud574 \ucd5c\uc120\uc744 \ub2e4\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uace0\uac1d\uc758 \ube44\uc988\ub2c8\uc2a4, \uacfc\uc81c \ubc0f \ubaa9\ud45c\ub97c \uc774\ud574\ud558\uace0 \uace0\uac1d\uc758 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\uac8c \uc194\ub8e8\uc158\uc744 \ub9de\ucda4\ud654\ud558\ub294 \ub370 \uc2dc\uac04\uc744 \ud22c\uc790\ud569\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uace0\uac1d \uc911\uc2ec \uc811\uadfc \ubc29\uc2dd\uc740 \uace0\uac1d\uc758 \uae30\ub300\ub97c \ub6f0\uc5b4\ub118\uace0 \uc2e0\ub8b0\uc640 \ud611\ub825\uc744 \ubc14\ud0d5\uc73c\ub85c \uc7a5\uae30\uc801\uc778 \ud30c\ud2b8\ub108\uc2ed\uc744 \uad6c\ucd95\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
          • \uacb0\uacfc \uc911\uc2ec \uc811\uadfc \ubc29\uc2dd:<\/strong> \uc6b0\ub9ac\uc758 \ubaa9\ud45c\ub294 \uace0\uac1d\uc5d0\uac8c \uce21\uc815 \uac00\ub2a5\ud55c \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\uace0 \uc2e4\uc9c8\uc801\uc778 \ube44\uc988\ub2c8\uc2a4 \uc131\uacfc\ub97c \ucc3d\ucd9c\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uc6b0\ub9ac\ub294 \uace0\uac1d\uc774 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uacb0\uc815\uc744 \ub0b4\ub9ac\uace0 \uc804\ub7b5\uc801 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\ub294 \uc2e4\ud589 \uac00\ub2a5\ud55c \ud1b5\ucc30\ub825\uacfc \uad8c\uc7a5 \uc0ac\ud56d\uc5d0 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4. \uc6b0\ub9ac\uc758 \uc131\uacf5 \uae30\ub85d\uc740 ITSM \uc5f0\uad6c \ubc0f \ucee8\uc124\ud305 \uc11c\ube44\uc2a4\uc758 \ud61c\ud0dd\uc744 \ubc1b\uc740 \ub9cc\uc871\uc2a4\ub7ec\uc6b4 \uc218\ub9ce\uc740 \uace0\uac1d\uc744 \ud1b5\ud574 \uc785\uc99d\ub429\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

            <\/p>","protected":false},"excerpt":{"rendered":"

            ITSM \uc2dc\uc7a5 \uc870\uc0ac \ubc0f \uc804\ub7b5 \ucee8\uc124\ud305\uc740 \uae30\uc5c5\uc5d0 IT \uc11c\ube44\uc2a4 \ubc0f \uc6b4\uc601\uc744 \ucd5c\uc801\ud654\ud558\uae30 \uc704\ud55c \ud1b5\ucc30\ub825\uacfc \uc804\ub7b5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>","protected":false},"author":1,"featured_media":64373,"parent":14567,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-46892","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/46892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/comments?post=46892"}],"version-history":[{"count":5,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/46892\/revisions"}],"predecessor-version":[{"id":71224,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/46892\/revisions\/71224"}],"up":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/14567"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/media\/64373"}],"wp:attachment":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/media?parent=46892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}