{"id":42615,"date":"2023-04-30T21:29:18","date_gmt":"2023-05-01T01:29:18","guid":{"rendered":"https:\/\/www.sisinternational.com\/?page_id=42615"},"modified":"2025-10-20T01:23:50","modified_gmt":"2025-10-20T05:23:50","slug":"%eb%94%94%ec%a7%80%ed%84%b8-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98-cx-%ec%8b%9c%ec%9e%a5-%ec%a1%b0%ec%82%ac","status":"publish","type":"page","link":"https:\/\/www.sisinternational.com\/ko\/expertise\/industries\/digital-customer-experience-cx-market-research\/","title":{"rendered":"\ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8(CX) \uc2dc\uc7a5 \uc870\uc0ac"},"content":{"rendered":"

\ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8(CX) \uc2dc\uc7a5 \uc870\uc0ac<\/h1>\n\n\n\n
\"SIS<\/figure>\n\n\n\n

<\/p>\n\n\n\n

\ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \ube44\uc988\ub2c8\uc2a4 \ubd84\uc57c\uc5d0\uc11c \ud0c1\uc6d4\ud55c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\ub294 \uac83\uc740 \ubaa8\ub4e0 \ubd80\ubb38\uc758 \uae30\uc5c5\uc774 \uacbd\uc7c1\uc5d0\uc11c \uc55e\uc11c \ub098\uac00\uae30 \uc704\ud55c \ud544\uc218 \uc694\uc18c\uac00 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \uadf8\ub807\uae30 \ub54c\ubb38\uc5d0 \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub294 \ud1b5\ucc30\ub825\uc744 \uc5bb\uace0, \ud3c9\uac00\ud558\uace0, \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub824\ub294 \uc870\uc9c1\uc5d0 \ud544\uc218\uc801\uc778 \ub3c4\uad6c\ub85c \ubd80\uc0c1\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \uc774\ud574\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \ub370\uc774\ud130\uc640 \ud1b5\ucc30\ub825\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d\uc744 \uc704\ud55c \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub418\uba70 \ub9e4\ub825\uc801\uc778 \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud558\uc5ec \uc131\uc7a5\uacfc \uc7a5\uae30\uc801\uc778 \uc131\uacf5\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

\ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8(CX) \uc2dc\uc7a5 \uc870\uc0ac\uc758 \uc5ed\ud560<\/h2>\n\n\n\n

\ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uc758 \uc5ed\ud560\uc740 \uace0\uac1d \uacbd\ud5d8\uc744 \ucd5c\uc801\ud654\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub294 \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud558\uace0 \uc804\ub7b5\uc744 \uc548\ub0b4\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc774 \ubaa9\ud45c\ub97c \ub2ec\uc131\ud558\ub3c4\ub85d \ub3d5\uc2b5\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uac00 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \ub370 \uae30\uc5ec\ud558\ub294 \uba87 \uac00\uc9c0 \uc8fc\uc694 \ubc29\ubc95\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

    \n
  • \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub3c4 \ud30c\uc545:<\/strong> \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \uc218\ud589\ud558\uba74 \uae30\uc5c5\uc740 \uace0\uac1d\uc758 \uc694\uad6c \uc0ac\ud56d, \uc120\ud638\ub3c4 \ubc0f \uae30\ub300 \uc0ac\ud56d\uc744 \ud3ec\uad04\uc801\uc73c\ub85c \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \ud0c0\uac9f \uace0\uac1d\uc758 \uacf5\uac10\uc744 \ubd88\ub7ec\uc77c\uc73c\ud0a4\ub294 \uac1c\uc778\ud654\ub41c \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \ub514\uc790\uc778\ud558\uace0 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \uace0\uac1d \uc5ec\uc815 \ubd84\uc11d:<\/strong> \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \uc218\ud589\ud558\uba74 \uae30\uc5c5\uc740 \uace0\uac1d \uc5ec\uc815\uc744 \uacc4\ud68d\ud558\uace0 \uc911\uc694\ud55c \ubb38\uc81c\uc810\uacfc \uc0c1\ud638 \uc791\uc6a9\uc744 \ucc3e\uc544\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uace0\uac1d\uc774 \uc7a5\uc560\ubb3c\uc5d0 \uc9c1\uba74\ud560 \uc218 \uc788\ub294 \uc601\uc5ed\uc744 \uc815\ud655\ud558\uac8c \uc2dd\ubcc4\ud558\uc5ec \uace0\uac1d \uacbd\ud5d8\uc744 \ucd5c\uc801\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \uacbd\uc7c1\uc5c5\uccb4 \ubca4\uce58\ub9c8\ud0b9:<\/strong> \ub514\uc9c0\ud138 CX\uac00 \uc5c5\uacc4 \ud45c\uc900 \ubc0f \ubaa8\ubc94 \uc0ac\ub840\uc5d0 \uc5b4\ub5bb\uac8c \ubd80\ud569\ud558\ub294\uc9c0 \uc774\ud574\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \uac1c\uc120\uc774 \ud544\uc694\ud55c \uc601\uc5ed\uc744 \uc2dd\ubcc4\ud558\uace0 \uc2dc\uc7a5\uc5d0\uc11c \ucc28\ubcc4\ud654\ud558\uae30 \uc704\ud55c \uc804\ub7b5\uc744 \uac1c\ubc1c\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \uace0\uac1d \ucc38\uc5ec \uac15\ud654:<\/strong> \uc2ec\uce35\uc801\uc778 \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \uc218\ud589\ud558\uba74 \uae30\uc5c5\uc740 \uace0\uac1d \uae30\ubc18\uacfc \uc9c4\uc815\uc73c\ub85c \uc5f0\uacb0\ub418\ub294 \uac00\uc7a5 \ud6a8\uacfc\uc801\uc778 \ucc44\ub110, \ucf58\ud150\uce20 \ubc0f \uc0c1\ud638 \uc791\uc6a9\uc744 \ubc1c\uacac\ud558\uc5ec \ubcf4\ub2e4 \ubab0\uc785\uc801\uc774\uace0 \uad00\ub828\uc131\uc774 \ub192\uc740 \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \ub9cc\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \ub514\uc9c0\ud138 \ub9c8\ucf00\ud305 \uc804\ub7b5 \ucd5c\uc801\ud654:<\/strong> \uc774\ub294 \uae30\uc5c5\uc774 \ub514\uc9c0\ud138 \ub9c8\ucf00\ud305 \uc804\ub7b5\uc744 \uc218\ub9bd\ud558\uace0 \uac1c\uc120\ud560 \uc218 \uc788\ub3c4\ub85d \uace0\uac1d \uacbd\ud5a5\uacfc \ud328\ud134\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
  • \ud601\uc2e0 \ucd94\uc9c4 \ubc0f \uc9c0\uc18d\uc801\uc778 \uac1c\uc120:<\/strong> CX \ub514\uc9c0\ud138 \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uace0\uac1d\uacfc \ub3d9\ud5a5\uc5d0 \ub300\ud55c \ud1b5\ucc30\ub825\uc744 \uc5bb\uc73c\uba74 \ud601\uc2e0\uacfc \uac1c\uc120\uc5d0 \ub300\ud55c \uc0c8\ub85c\uc6b4 \uc2dc\uac01\uc744 \uc5f4\uc5b4 \uae30\uc5c5\uc774 \ub04a\uc784\uc5c6\uc774 \uc9c4\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0\uc11c \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

    \uc624\ub298\ub0a0 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8(CX) \uc2dc\uc7a5 \uc870\uc0ac\uc758 \uc911\uc694\uc131<\/h2>\n\n\n\n
    \"SIS<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    \uacbd\uc7c1\uc774 \uce58\uc5f4\ud558\uace0 \uae30\uc220 \uc911\uc2ec\uc801\uc778 \ud604\uc7ac\uc758 \ube44\uc988\ub2c8\uc2a4 \ud658\uacbd\uc5d0\uc11c \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc5d0 \ub300\ud55c \uc2dc\uc7a5 \uc870\uc0ac \uc218\ud589\uc758 \uac00\uce58\ub294 \uadf8 \uc5b4\ub290 \ub54c\ubcf4\ub2e4 \uc911\uc694\ud569\ub2c8\ub2e4. \ub514\uc9c0\ud138 \ucc44\ub110\uc744 \ud1b5\ud574 \ube0c\ub79c\ub4dc\uc640 \uc18c\ud1b5\ud558\uae30\ub85c \uc120\ud0dd\ud558\ub294 \uace0\uac1d\uc758 \uc218\uac00 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c \uae30\uc5c5\uc740 \uc131\uacf5\uc744 \ub2ec\uc131\ud558\uae30 \uc704\ud574 \uace0\uac1d\uc758 \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \uc774\ud574\ud558\uace0 \uac1c\uc120\ud558\ub294 \ub370 \uc6b0\uc120\uc21c\uc704\ub97c \ub450\uc5b4\uc57c \ud569\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uac00 \ube44\uc988\ub2c8\uc2a4\uc5d0 \ud544\uc218\uc801\uc778 \uba87 \uac00\uc9c0 \uc8fc\uc694 \uc774\uc720\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n

      \n
    • \uace0\uac1d \uae30\ub300\uce58 \uc0c1\uc2b9:<\/strong> \uc624\ub298\ub0a0 \uace0\uac1d\uc740 \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub418\uc5c8\uc73c\uba70 \ub9e4\ub825\uc801\uc778 \ub514\uc9c0\ud138 \uacbd\ud5d8\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uae30\ub300\ub97c \uc774\ud574\ud558\uace0 \uace0\uac1d\uc744 \uae30\uc058\uac8c \ud558\ub294 \uacbd\ud5d8\uc744 \uc124\uacc4\ud558\uace0 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \uacbd\uc7c1 \uc2ec\ud654:<\/strong> \ub514\uc9c0\ud138 \uacf5\uac04\uc740 \uacbd\uc7c1\uc774 \uce58\uc5f4\ud558\uba70 \uae30\uc5c5\uc740 \uace0\uac1d\uc758 \uad00\uc2ec\uacfc \ucc38\uc5ec\ub97c \uc704\ud574 \uacbd\uc7c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uacbd\uc7c1\uc0ac\uc758 \ub514\uc9c0\ud138 \uc804\ub7b5\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc5bb\uc744 \uc218 \uc788\uc5b4 \uc55e\uc11c \ub098\uac00\uace0 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \ud5a5\uc0c1\ub41c \uace0\uac1d \uc720\uc9c0 \ubc0f \ud655\ubcf4:<\/strong> \uace0\uac1d\uc758 \ubb38\uc81c\uc810\uacfc \uc120\ud638\ub3c4\ub97c \uc774\ud574\ud558\uace0 \ud574\uacb0\ud568\uc73c\ub85c\uc368 \uae30\uc5c5\uc740 \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4, \uc720\uc9c0 \ubc0f \ud655\ubcf4\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \ube60\ub974\uac8c \ubcc0\ud654\ud558\ub294 \ub514\uc9c0\ud138 \ud658\uacbd\uc5d0 \ub300\ud55c \uc801\uc751\uc131:<\/strong> \ub514\uc9c0\ud138 \ud658\uacbd\uc740 \uc9c0\uc18d\uc801\uc73c\ub85c \uc9c4\ud654\ud558\uace0 \uc788\uc73c\uba70 \uc0c8\ub85c\uc6b4 \uae30\uc220\uacfc \ud2b8\ub80c\ub4dc\uac00 \uc815\uae30\uc801\uc73c\ub85c \ub4f1\uc7a5\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uc774\ub7ec\ud55c \ubcc0\ud654\uc5d0 \ub300\ud55c \ucd5c\uc2e0 \uc815\ubcf4\ub97c \uc5bb\uace0 \uc774\uc5d0 \ub530\ub77c \ub514\uc9c0\ud138 \uc804\ub7b5\uacfc \uace0\uac1d \uacbd\ud5d8\uc744 \uc870\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
    • \ud5a5\uc0c1\ub41c ROI:<\/strong> \uae30\uc5c5\uc740 \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac \ud1b5\ucc30\ub825\uc744 \ud65c\uc6a9\ud558\uc5ec \ub514\uc9c0\ud138 \uae30\uc220, \ucc44\ub110 \ubc0f \uc804\ub7b5\uc5d0 \ubcf4\ub2e4 \uc2a4\ub9c8\ud2b8\ud558\uac8c \ud22c\uc790\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc790\uc6d0\uc744 \ud6a8\uacfc\uc801\uc73c\ub85c \ud560\ub2f9\ud558\uc5ec \ud22c\uc790 \uc218\uc775\uc744 \uadf9\ub300\ud654\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

      \ucd5c\uc2e0 \ud2b8\ub80c\ub4dc<\/h2>\n\n\n\n
        \n
      • \uc778\uacf5 \uc9c0\ub2a5(AI) \ubc0f \uae30\uacc4 \ud559\uc2b5(ML):<\/strong> \uc774\ub7ec\ud55c \uae30\uc220\uc758 \ubc30\ud3ec\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uace0\uac1d \ud589\ub3d9\uc758 \ud328\ud134\uacfc \ucd94\uc138\ub97c \ud30c\uc545\ud558\uace0 \uace0\uac1d\uc758 \uc120\ud638\ub3c4\uc640 \uc694\uad6c \uc0ac\ud56d\uc744 \uc608\uce21\ud558\uba70 \uace0\uac1d \ucc38\uc5ec\uc640 \ucda9\uc131\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac1c\uc778\ud654\ub41c \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub370\uc774\ud130 \uae30\ubc18 \ud1b5\ucc30\ub825\uc740 \uae30\uc5c5\uc774 \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud558\uace0 \uace0\uac1d\uc758 \uc9c4\ud654\ud558\ub294 \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\ub294 \ub9de\ucda4\ud615 \uc811\uadfc \ubc29\uc2dd\uc744 \ub9cc\ub4dc\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
      • \uac1c\uc778\ud654:<\/strong> \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uadc0\uc911\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \uc218\uc9d1\ud558\uace0 \ubd84\uc11d\ud558\uc5ec \ub300\uc0c1 \uace0\uac1d\uc758 \uac00\uce58\uc5d0 \ubd80\ud569\ud558\ub294 \ub9de\ucda4\ud615 \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc811\uadfc \ubc29\uc2dd\uc740 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud5a5\uc0c1\uc2dc\ud0ac \ubfd0\ub9cc \uc544\ub2c8\ub77c \ube0c\ub79c\ub4dc \ucda9\uc131\ub3c4\ub97c \uac15\ud654\ud558\uace0 \ub9e4\ucd9c \uc131\uc7a5\uc744 \ucd09\uc9c4\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
      • \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8:<\/strong> \ud604\ub300 \uc18c\ube44\uc790\ub294 \ubaa8\ub4e0 \ub514\uc9c0\ud138 \ud50c\ub7ab\ud3fc\uc5d0\uc11c \uc6d0\ud65c\ud558\uace0 \uc77c\uad00\ub41c \uc0c1\ud638 \uc791\uc6a9\uc744 \uae30\ub300\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uae30\ub300\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud574 \uae30\uc5c5\uc740 \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub97c \ud65c\uc6a9\ud558\uc5ec \ucc44\ub110 \uc804\ubc18\uc5d0 \uac78\uccd0 \uace0\uac1d \ud589\ub3d9\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \ud1b5\ucc30\ub825\uc744 \uc5bb\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc870\uc9c1\uc740 \uace0\uac1d\uc744 \uc704\ud574 \uc870\ud654\ub86d\uace0 \uc644\uc804\ud55c \uc634\ub2c8\ucc44\ub110 \uacbd\ud5d8\uc744 \uad6c\ucd95\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

        \ubbf8\ub798 \ub3d9\ud5a5<\/h2>\n\n\n\n
        \"SIS<\/figure>\n\n\n\n
          \n
        • \uc2e4\uc2dc\uac04 \ubd84\uc11d \ubc0f \ud53c\ub4dc\ubc31:<\/strong> \ud604\ub300 \uace0\uac1d\uc758 \uc9c4\ud654\ud558\ub294 \uc694\uad6c\ub97c \ucda9\uc871\ud558\uae30 \uc704\ud574 \uae30\uc5c5\uc740 \uc774\uc81c \uc2e4\uc2dc\uac04 \ubd84\uc11d \ubc0f \ud53c\ub4dc\ubc31 \uc2dc\uc2a4\ud15c\uacfc \uac19\uc740 \ucd5c\ucca8\ub2e8 \uae30\uc220\uc5d0 \ub300\ud55c \ud22c\uc790\uc758 \uc911\uc694\uc131\uc744 \uae68\ub2eb\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uace0\uae09 \ub3c4\uad6c\ub97c \ud1b5\ud574 \uc5f0\uad6c\uc6d0\uc740 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc744 \uba74\ubc00\ud788 \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0, \uc7a0\uc7ac\uc801\uc778 \ubb38\uc81c\ub098 \ubd88\ub9cc\uc871 \uc601\uc5ed\uc744 \uc2dd\ubcc4\ud558\uace0, \uc2e0\uc18d\ud558\uac8c \uc870\uc815\ud558\uc5ec \uc804\ubc18\uc801\uc778 \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \uc0ac\uc804 \uc608\ubc29\uc801 \uac1c\uc120\uc744 \uc704\ud55c \uc608\uce21 \ubd84\uc11d:<\/strong> \uc608\uce21 \ubd84\uc11d\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uc758 \uc694\uad6c\uc640 \uc120\ud638\ub3c4\ub97c \uc608\uce21\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ubbc0\ub85c \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uc5d0\uc11c \ub354\uc6b1 \uc911\uc694\ud574\uc9c8 \uac83\uc785\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uc608\uce21 \ubaa8\ub378\uc744 \ud65c\uc6a9\ud558\uc5ec \uc801\uadf9\uc801\uc73c\ub85c \uac1c\uc120\ud558\uace0 \uacbd\ud5d8\uc744 \uac1c\uc778\ud654\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\uc640 \ucda9\uc131\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \uc634\ub2c8\ucc44\ub110 \ub370\uc774\ud130 \ud1b5\ud569:<\/strong> \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uc758 \ubbf8\ub798\uc5d0\ub294 \ub2e4\uc591\ud55c \uc811\uc810\uacfc \ucc44\ub110\uc758 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uc5ec \uace0\uac1d \uc5ec\uc815\uc5d0 \ub300\ud55c \ud3ec\uad04\uc801\uc778 \uad00\uc810\uc744 \ub9cc\ub4dc\ub294 \uac83\uc774 \ud3ec\ud568\ub420 \uac83\uc785\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc5f0\uad6c\uc6d0\uc740 \ucc44\ub110 \uc804\ubc18\uc5d0\uc11c CX\uc758 \uaca9\ucc28\uc640 \ubd88\uc77c\uce58\ub97c \uc2dd\ubcc4\ud558\uace0 \uc804\uccb4 \uace0\uac1d \uc5ec\uc815\uc744 \ucd5c\uc801\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \ubc0f \ub370\uc774\ud130 \ubcf4\uc548 \uac15\uc870:<\/strong> \ub370\uc774\ud130 \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638\uc5d0 \ub300\ud55c \uc6b0\ub824\uac00 \uacc4\uc18d \ucee4\uc9c0\uba74\uc11c \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\uc5d0\uc11c\ub294 \uace0\uac1d \ub370\uc774\ud130 \ubcf4\ud638\ub97c \uc6b0\uc120\uc2dc\ud574\uc57c \ud569\ub2c8\ub2e4. \uc5f0\uad6c\uc6d0\uc740 GDPR \ubc0f CCPA\uc640 \uac19\uc740 \uac1c\uc778 \uc815\ubcf4 \ubcf4\ud638 \uaddc\uc815\uc744 \uc900\uc218\ud558\uba74\uc11c \ub370\uc774\ud130\uac00 \uc548\uc804\ud558\uac8c \uc218\uc9d1, \uc800\uc7a5 \ubc0f \ubd84\uc11d\ub418\ub3c4\ub85d \ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \uac00\uc0c1 \ubc0f \uc99d\uac15 \ud604\uc2e4\uc758 \uc0ac\uc6a9 \uc99d\uac00:<\/strong> \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac \ud658\uacbd\uc740 \uac00\uc0c1 \ubc0f \uc99d\uac15 \ud604\uc2e4 \uae30\uc220\uc758 \ucd9c\ud604\uc73c\ub85c \uc778\ud574 \uc0c1\ub2f9\ud55c \ubcc0\ud654\ub97c \uacaa\uac8c \ub420 \uac83\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ucd5c\ucca8\ub2e8 \uae30\uc220\uc740 \uae30\uc5c5\uc774 \uace0\uac1d \ud53c\ub4dc\ubc31\uc744 \uc218\uc9d1\ud558\uace0 \uc0c8\ub85c\uc6b4 \uc81c\ud488\uacfc \uc11c\ube44\uc2a4\ub97c \ud14c\uc2a4\ud2b8\ud558\ub294 \ubc29\uc2dd\uc744 \ud601\uc2e0\ud560 \uc218 \uc788\ub294 \uc7a0\uc7ac\ub825\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n\n\n\n
        • \uac1c\uc778\ud654 \uac15\uc870:<\/strong> \uac1c\uc778\ud654\ub294 \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \ub370 \uc911\uc694\ud55c \uc694\uc18c\ub85c \ub0a8\uc744 \uac83\uc785\ub2c8\ub2e4. \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub294 \uac1c\ubcc4 \uace0\uac1d \uc120\ud638\ub3c4\uc640 \ud589\ub3d9\uc744 \uc774\ud574\ud558\ub294 \ub370 \uc810\uc810 \ub354 \uc911\uc810\uc744 \ub450\uc5b4 \uae30\uc5c5\uc774 \uac01 \uace0\uac1d\uc758 \uace0\uc720\ud55c \uc694\uad6c \uc0ac\ud56d\uc744 \ucda9\uc871\ud558\ub3c4\ub85d \uacbd\ud5d8\uacfc \ucee4\ubba4\ub2c8\ucf00\uc774\uc158\uc744 \ub9de\ucda4\ud654\ud560 \uc218 \uc788\uac8c \ud574\uc90d\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n

          SIS International\uc740 \uc815\ub7c9\uc801, \uc815\uc131\uc801, \uc804\ub7b5 \ub9ac\uc11c\uce58\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc758\uc0ac\uacb0\uc815\uc744 \uc704\ud55c \ub370\uc774\ud130, \ub3c4\uad6c, \uc804\ub7b5, \ubcf4\uace0\uc11c \ubc0f \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc778\ud130\ubdf0, \uc124\ubb38\uc870\uc0ac, \ud3ec\ucee4\uc2a4 \uadf8\ub8f9 \ubc0f \uae30\ud0c0 \ub2e4\uc591\ud55c \uc2dc\uc7a5 \uc870\uc0ac \ubc29\ubc95\uacfc \uc811\uadfc \ubc29\uc2dd\uc744 \uc218\ud589\ud569\ub2c8\ub2e4. \ub2e4\uc74c \uc2dc\uc7a5 \uc870\uc0ac \ud504\ub85c\uc81d\ud2b8\uc5d0 \ub300\ud574 \ubb38\uc758\ud558\uc138\uc694.<\/p>","protected":false},"excerpt":{"rendered":"

          \ub514\uc9c0\ud138 CX \uc2dc\uc7a5 \uc870\uc0ac\ub294 \uc870\uc9c1\uc774 \ud1b5\ucc30\ub825\uc744 \uc5bb\uace0, \ud3c9\uac00\ud558\uace0, \ub514\uc9c0\ud138 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub370 \ud544\uc218\uc801\uc778 \ub3c4\uad6c\uc785\ub2c8\ub2e4.<\/p>","protected":false},"author":1,"featured_media":64778,"parent":15069,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-42615","page","type-page","status-publish","has-post-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/42615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/comments?post=42615"}],"version-history":[{"count":4,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/42615\/revisions"}],"predecessor-version":[{"id":71687,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/42615\/revisions\/71687"}],"up":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/pages\/15069"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/media\/64778"}],"wp:attachment":[{"href":"https:\/\/www.sisinternational.com\/ko\/wp-json\/wp\/v2\/media?parent=42615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}