{"id":46892,"date":"2024-03-17T00:43:32","date_gmt":"2024-03-17T04:43:32","guid":{"rendered":"https:\/\/www.sisinternational.com\/?page_id=46892"},"modified":"2025-10-15T20:41:51","modified_gmt":"2025-10-16T00:41:51","slug":"itsm-%e5%b8%82%e5%a0%b4%e8%aa%bf%e6%9f%bb%e6%88%a6%e7%95%a5%e3%82%b3%e3%83%b3%e3%82%b5%e3%83%ab%e3%83%86%e3%82%a3%e3%83%b3%e3%82%b0","status":"publish","type":"page","link":"https:\/\/www.sisinternational.com\/ja\/solutions\/strategy-consulting\/itsm-market-research-strategy-consulting\/","title":{"rendered":"ITSM\u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0"},"content":{"rendered":"

ITSM\u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0<\/h1>\n\n\n\n
\"SIS<\/figure>\n\n\n\n
\n\n\n\n

\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3078\u306e\u4f9d\u5b58\u5ea6\u304c\u307e\u3059\u307e\u3059\u9ad8\u307e\u308b\u4e2d\u3001\u4f01\u696d\u306f\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306e\u8981\u6c42\u3092\u6e80\u305f\u3059\u305f\u3081\u306b IT \u30b5\u30fc\u30d3\u30b9\u7ba1\u7406 (ITSM) \u306e\u5b9f\u8df5\u3092\u6700\u9069\u5316\u3059\u308b\u3068\u3044\u3046\u8ab2\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u4f01\u696d\u306f\u3069\u3046\u3059\u308c\u3070\u3053\u306e\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306a\u74b0\u5883\u306b\u9045\u308c\u305a\u306b\u3064\u3044\u3066\u3044\u304f\u3060\u3051\u3067\u306a\u304f\u3001\u7e41\u6804\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u306b\u512a\u4f4d\u6027\u3068\u77e5\u8b58\u3092\u4e0e\u3048\u3001\u5e38\u306b\u9032\u5316\u3059\u308b\u5e02\u5834\u3067\u5229\u76ca\u3092\u4e0a\u3052\u3001\u6700\u65b0\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

ITSM \u5e02\u5834\u8abf\u67fb\u304a\u3088\u3073\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3068\u306f\u4f55\u3067\u3059\u304b?<\/h2>\n\n\n\n

ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u306b IT \u30b5\u30fc\u30d3\u30b9\u3068\u904b\u7528\u3092\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306e\u6d1e\u5bdf\u3068\u6226\u7565\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u306e\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306b\u3088\u308a\u3001IT \u30b5\u30fc\u30d3\u30b9\u306e\u52b9\u7387\u3001\u6709\u52b9\u6027\u3001\u304a\u3088\u3073\u30d3\u30b8\u30cd\u30b9\u76ee\u6a19\u3068\u9867\u5ba2\u30cb\u30fc\u30ba\u3068\u306e\u6574\u5408\u6027\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u306f\u3001ITSM \u696d\u754c\u306b\u304a\u3051\u308b\u73fe\u5728\u306e\u50be\u5411\u3001\u8ab2\u984c\u3001\u6a5f\u4f1a\u306e\u5206\u6790\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001IT \u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3068\u7ba1\u7406\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u6280\u8853\u306e\u9032\u6b69\u3001\u898f\u5236\u306e\u5909\u66f4\u3001\u9032\u5316\u3059\u308b\u30d3\u30b8\u30cd\u30b9 \u30cb\u30fc\u30ba\u306e\u8abf\u67fb\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u306e\u8abf\u67fb\u3067\u306f\u3001\u30a8\u30f3\u30c9 \u30e6\u30fc\u30b6\u30fc\u3068 IT \u30b5\u30fc\u30d3\u30b9 \u30b3\u30f3\u30b7\u30e5\u30fc\u30de\u30fc\u306e\u30cb\u30fc\u30ba\u3001\u597d\u307f\u3001\u554f\u984c\u70b9\u306e\u7406\u89e3\u3082\u76ee\u6307\u3057\u307e\u3059\u3002\u52b9\u679c\u7684\u306a ITSM \u306e\u5b9f\u8df5\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u304c\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u30e6\u30fc\u30b6\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5\u306b\u7126\u70b9\u3092\u5f53\u3066\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u306a\u305c\u4f01\u696d\u306b\u3068\u3063\u3066\u4e0d\u53ef\u6b20\u306a\u306e\u304b?<\/h2>\n\n\n\n

\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u610f\u601d\u6c7a\u5b9a\u306e\u529b\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f ITSM \u6226\u7565\u3092\u5168\u4f53\u7684\u306a\u76ee\u6a19\u3084\u76ee\u7684\u306b\u5408\u308f\u305b\u3066\u8abf\u6574\u3067\u304d\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u6700\u9069\u5316\u3001\u30e6\u30fc\u30b6\u30fc \u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u5411\u4e0a\u3001\u30ea\u30b9\u30af\u306e\u8efd\u6e1b\u306a\u3069\u3001ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u73fe\u4ee3\u306e\u7d44\u7e54\u304c\u76f4\u9762\u3059\u308b\u8907\u96d1\u306a\u8ab2\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u7dcf\u5408\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u4f01\u696d\u306b\u306f\u6b21\u306e\u3088\u3046\u306a\u8907\u6570\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

    \n
  • \u6226\u7565\u7684\u63d0\u643a\uff1a<\/strong> \u6226\u7565\u7684\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u306f\u72ec\u81ea\u306e\u30cb\u30fc\u30ba\u3068\u76ee\u6a19\u306b\u5bc6\u63a5\u306b\u9069\u5408\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f ITSM \u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u958b\u767a\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
  • \u7af6\u4e89\u4e0a\u306e\u512a\u4f4d\u6027\uff1a<\/strong> \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u304b\u3089\u5f97\u3089\u308c\u305f\u6d1e\u5bdf\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f\u6642\u4ee3\u3092\u5148\u53d6\u308a\u3057\u3001\u7af6\u5408\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
  • \u30ea\u30b9\u30af\u8efd\u6e1b:<\/strong> \u5fb9\u5e95\u3057\u305f\u5e02\u5834\u8abf\u67fb\u3068\u30b7\u30ca\u30ea\u30aa\u5206\u6790\u306b\u3088\u308a\u3001ITSM \u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3051\u308b\u6f5c\u5728\u7684\u306a\u30ea\u30b9\u30af\u3068\u8106\u5f31\u6027\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
  • \u7d99\u7d9a\u7684\u6539\u5584\uff1a<\/strong> \u7d99\u7d9a\u7684\u306a\u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u696d\u754c\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u5e38\u306b\u628a\u63e1\u3057\u3001\u696d\u754c\u6a19\u6e96\u306b\u5bfe\u3057\u3066\u81ea\u793e\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3057\u3001\u7d99\u7d9a\u7684\u306a\u6539\u5584\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n

    ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u6210\u529f\u8981\u56e0<\/h2>\n\n\n\n

    ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u6210\u529f\u306f\u3001\u7d44\u7e54\u304c\u8003\u616e\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u6b21\u306e\u3088\u3046\u306a\u3044\u304f\u3064\u304b\u306e\u91cd\u8981\u306a\u8981\u7d20\u306b\u304b\u304b\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

      \n
    • \u30b9\u30c6\u30fc\u30af\u30db\u30eb\u30c0\u30fc\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8:<\/strong> ITSM \u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u6210\u529f\u306b\u306f\u3001\u95a2\u4fc2\u8005\u306e\u52b9\u679c\u7684\u306a\u95a2\u4e0e\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u7d44\u7e54\u306f\u3001IT \u30ea\u30fc\u30c0\u30fc\u3001\u90e8\u9580\u9577\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u3001\u5916\u90e8\u30d1\u30fc\u30c8\u30ca\u30fc\u306a\u3069\u3001\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u306e\u4e3b\u8981\u306a\u95a2\u4fc2\u8005\u3092\u95a2\u4e0e\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n
    • \u7dcf\u5408\u5206\u6790:<\/strong> \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b\u306b\u306f\u3001\u5185\u90e8\u8981\u56e0\u3068\u5916\u90e8\u8981\u56e0\u306e\u4e21\u65b9\u3092\u5305\u62ec\u7684\u306b\u5206\u6790\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u7d44\u7e54\u306f\u3001\u73fe\u5728\u306e ITSM \u6a5f\u80fd\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u3092\u5fb9\u5e95\u7684\u306b\u8a55\u4fa1\u3057\u3001\u5e02\u5834\u52d5\u5411\u3001\u7af6\u5408\u4ed6\u793e\u306e\u6226\u7565\u3001\u696d\u754c\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3092\u5206\u6790\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n
    • \u7d99\u7d9a\u7684\u6539\u5584\uff1a<\/strong> \u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af \u30eb\u30fc\u30d7\u3092\u78ba\u7acb\u3057\u3001\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9 \u30e1\u30c8\u30ea\u30c3\u30af\u3092\u76e3\u8996\u3057\u3001\u95a2\u4fc2\u8005\u304b\u3089\u7d99\u7d9a\u7684\u306b\u610f\u898b\u3092\u6c42\u3081\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f\u6700\u9069\u5316\u3068\u6539\u826f\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002\u7d99\u7d9a\u7684\u306a\u6539\u5584\u306e\u6587\u5316\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001ITSM \u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u304c\u9069\u5fdc\u6027\u3068\u5fdc\u7b54\u6027\u3092\u7dad\u6301\u3057\u3001\u9032\u5316\u3059\u308b\u30d3\u30b8\u30cd\u30b9 \u30cb\u30fc\u30ba\u306b\u9069\u5408\u3057\u305f\u3082\u306e\u306b\u306a\u308a\u307e\u3059\u3002<\/li>\n\n\n\n
    • \u6226\u7565\u7684\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7:<\/strong> \u7d4c\u9a13\u8c4a\u5bcc\u306a ITSM \u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3084\u30b5\u30fc\u30d3\u30b9 \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001ITSM \u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u6210\u529f\u7387\u3092\u5927\u5e45\u306b\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u7d44\u7e54\u306f\u3001\u6df1\u3044\u5c02\u9580\u77e5\u8b58\u3001\u5b9f\u7e3e\u3001\u4fa1\u5024\u63d0\u4f9b\u3078\u306e\u53d6\u308a\u7d44\u307f\u3092\u5099\u3048\u305f\u30d1\u30fc\u30c8\u30ca\u30fc\u3092\u63a2\u3059\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u6226\u7565\u7684\u30d1\u30fc\u30c8\u30ca\u30fc\u306e\u6d1e\u5bdf\u3001\u30ac\u30a4\u30c0\u30f3\u30b9\u3001\u30b5\u30dd\u30fc\u30c8\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u7d44\u7e54\u306f ITSM \u306e\u53d6\u308a\u7d44\u307f\u3092\u52a0\u901f\u3057\u3001\u512a\u308c\u305f\u6210\u679c\u3092\u9054\u6210\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n

      \u30c1\u30e3\u30f3\u30b9<\/h2>\n\n\n\n
      \"SIS<\/figure>\n\n\n\n

      <\/p>\n\n\n\n

      ITSM \u306e\u74b0\u5883\u306f\u9032\u5316\u3057\u3066\u304a\u308a\u3001\u4f01\u696d\u304c\u5e02\u5834\u8abf\u67fb\u3084\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3092\u6d3b\u7528\u3057\u3066\u6709\u5229\u306b\u7acb\u3064\u305f\u3081\u306e\u591a\u304f\u306e\u6a5f\u4f1a\u304c\u751f\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u4e3b\u306a\u6a5f\u4f1a\u3092\u3044\u304f\u3064\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

        \n
      • \u6226\u7565\u7684\u63d0\u643a\uff1a<\/strong> Market research and strategy consulting enable businesses to align their IT initiatives with broader organizational goals and objectives. <\/li>\n\n\n\n
      • \u9769\u65b0\uff1a<\/strong> \u6280\u8853\u306e\u6025\u901f\u306a\u9032\u6b69\u306b\u3088\u308a\u3001\u4f01\u696d\u304c\u9769\u65b0\u3092\u8d77\u3053\u3057\u3001\u5e02\u5834\u3067\u5dee\u5225\u5316\u3092\u56f3\u308b\u6a5f\u4f1a\u304c\u751f\u307e\u308c\u307e\u3059\u3002\u5e02\u5834\u8abf\u67fb\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u306f ITSM \u5206\u91ce\u306b\u304a\u3051\u308b\u65b0\u305f\u306a\u6280\u8853\u3001\u30c8\u30ec\u30f3\u30c9\u3001\u9769\u65b0\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u304c\u3053\u308c\u3089\u306e\u6a5f\u4f1a\u3092\u6d3b\u7528\u3057\u3001\u7af6\u4e89\u3067\u512a\u4f4d\u306b\u7acb\u3064\u305f\u3081\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n\n\n\n
      • \u52b9\u7387\u6027\u3068\u30b3\u30b9\u30c8\u524a\u6e1b:<\/strong> \u52b9\u679c\u7684\u306a ITSM \u6226\u7565\u306f\u3001\u4f01\u696d\u306e\u696d\u52d9\u52b9\u7387\u3068\u30b3\u30b9\u30c8\u524a\u6e1b\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002\u5e02\u5834\u8abf\u67fb\u306b\u3088\u308a\u3001\u65e2\u5b58\u306e ITSM \u30d7\u30ed\u30bb\u30b9\u5185\u306e\u975e\u52b9\u7387\u306a\u9818\u57df\u3068\u6539\u5584\u306e\u6a5f\u4f1a\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u304c\u696d\u52d9\u3092\u5408\u7406\u5316\u3057\u3001\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u3001ROI \u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u3092\u7b56\u5b9a\u3057\u3001\u5b9f\u88c5\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n\n\n\n
      • \u9867\u5ba2\u4f53\u9a13:<\/strong> \u4eca\u65e5\u306e\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u3067\u306f\u3001\u5353\u8d8a\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u529f\u306b\u3068\u3063\u3066\u6700\u3082\u91cd\u8981\u3067\u3059\u3002ITSM \u5e02\u5834\u8abf\u67fb\u306f\u3001IT \u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u9023\u3059\u308b\u9867\u5ba2\u306e\u597d\u307f\u3001\u671f\u5f85\u3001\u554f\u984c\u70b9\u306b\u3064\u3044\u3066\u306e\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u4f53\u9a13\u3092\u512a\u5148\u3057\u3001\u5f37\u5316\u3059\u308b ITSM \u6226\u7565\u3092\u8a2d\u8a08\u304a\u3088\u3073\u5b9f\u88c5\u3059\u308b\u306e\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/li>\n\n\n\n
      • \u5371\u6a5f\u7ba1\u7406\uff1a<\/strong> \u30b5\u30a4\u30d0\u30fc\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e\u8105\u5a01\u3001\u30c7\u30fc\u30bf\u4fb5\u5bb3\u3001\u305d\u306e\u4ed6\u306e IT \u95a2\u9023\u306e\u30ea\u30b9\u30af\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u308a\u307e\u3059\u3002ITSM \u5e02\u5834\u8abf\u67fb\u306f\u3001\u4f01\u696d\u304c\u73fe\u5728\u306e\u8105\u5a01\u306e\u72b6\u6cc1\u3092\u7406\u89e3\u3057\u3001IT \u30b7\u30b9\u30c6\u30e0\u5185\u306e\u6f5c\u5728\u7684\u306a\u8106\u5f31\u6027\u3092\u7279\u5b9a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u304c\u30ea\u30b9\u30af\u3092\u8efd\u6e1b\u3057\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u5f37\u5316\u3057\u3001\u8cc7\u7523\u3092\u4fdd\u8b77\u3059\u308b\u305f\u3081\u306e\u6226\u7565\u3092\u7b56\u5b9a\u3057\u3001\u5b9f\u88c5\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n

        \u8ab2\u984c<\/h2>\n\n\n\n

        ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u4f01\u696d\u306b\u6570\u591a\u304f\u306e\u6a5f\u4f1a\u3092\u63d0\u4f9b\u3057\u307e\u3059\u304c\u3001\u7d44\u7e54\u304c\u52b9\u679c\u7684\u306b\u5bfe\u51e6\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u8ab2\u984c\u3082\u4f34\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

          \n
        • \u8907\u96d1\u3055\u3068\u6280\u8853\u7684\u5c02\u9580\u77e5\u8b58:<\/strong> ITSM \u306b\u306f\u3001\u8907\u96d1\u3067\u7406\u89e3\u304c\u96e3\u3057\u3044\u5e45\u5e83\u3044\u6280\u8853\u7684\u6982\u5ff5\u3001\u65b9\u6cd5\u8ad6\u3001\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u6280\u8853\u7684\u306a\u5c02\u9580\u77e5\u8b58\u3084\u7d4c\u9a13\u304c\u306a\u3051\u308c\u3070\u3001\u4f01\u696d\u306f\u3053\u308c\u3089\u306e\u6982\u5ff5\u3092\u7406\u89e3\u3059\u308b\u306e\u306b\u82e6\u52b4\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u3055\u3089\u306b\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u9032\u5316\u3057\u3066\u3044\u308b\u305f\u3081\u3001ITSM \u306e\u5b9f\u8df5\u3068\u30c4\u30fc\u30eb\u306f\u5e38\u306b\u5909\u5316\u3057\u3066\u304a\u308a\u3001\u4f01\u696d\u306f\u6700\u65b0\u306e\u30c8\u30ec\u30f3\u30c9\u3068\u958b\u767a\u306b\u3064\u3044\u3066\u6700\u65b0\u60c5\u5831\u3092\u628a\u63e1\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n
        • \u7d71\u5408\u3068\u5b9f\u88c5:<\/strong> \u65b0\u3057\u3044 ITSM \u6226\u7565\u3084\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u306f\u3001\u7279\u306b\u30ec\u30ac\u30b7\u30fc \u30b7\u30b9\u30c6\u30e0\u3084\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u6301\u3064\u5927\u898f\u6a21\u306a\u7d44\u7e54\u306b\u3068\u3063\u3066\u306f\u8907\u96d1\u3067\u6642\u9593\u306e\u304b\u304b\u308b\u30d7\u30ed\u30bb\u30b9\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u65b0\u3057\u3044 ITSM \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u65e2\u5b58\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u30d7\u30ed\u30bb\u30b9\u306b\u7d71\u5408\u3059\u308b\u306b\u306f\u3001\u6280\u8853\u7684\u306a\u8ab2\u984c\u304c\u751f\u3058\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u614e\u91cd\u306a\u8a08\u753b\u3068\u8abf\u6574\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u4f01\u696d\u306f\u65e2\u5b58\u306e\u4f5c\u696d\u65b9\u6cd5\u306b\u6163\u308c\u3066\u3044\u308b\u5f93\u696d\u54e1\u304b\u3089\u306e\u62b5\u6297\u306b\u906d\u9047\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/li>\n\n\n\n
        • \u5909\u66f4\u7ba1\u7406\uff1a<\/strong> \u65b0\u3057\u3044 ITSM \u6226\u7565\u306e\u5c0e\u5165\u306b\u306f\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u7d44\u7e54\u306e\u30d7\u30ed\u30bb\u30b9\u3001\u5f79\u5272\u3001\u8cac\u4efb\u306e\u5927\u5e45\u306a\u5909\u66f4\u304c\u4f34\u3044\u307e\u3059\u3002\u5f93\u696d\u54e1\u306e\u5909\u5316\u306b\u5bfe\u3059\u308b\u62b5\u6297\u3084\u7d44\u7e54\u306e\u6163\u6027\u306b\u3088\u308a\u3001ITSM \u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306e\u6210\u529f\u304c\u59a8\u3052\u3089\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u5229\u5bb3\u95a2\u4fc2\u8005\u306e\u95a2\u4e0e\u3092\u542b\u3080\u52b9\u679c\u7684\u306a\u5909\u66f4\u7ba1\u7406\u6226\u7565\u306f\u3001\u62b5\u6297\u3092\u514b\u670d\u3057\u3001\u65b0\u3057\u3044 ITSM \u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306e\u5c0e\u5165\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n

          SIS\u30a4\u30f3\u30bf\u30fc\u30ca\u30b7\u30e7\u30ca\u30eb\u306eITSM\u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u304c\u4f01\u696d\u306b\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3064\u304b<\/h2>\n\n\n\n

          SIS International \u306e ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u7af6\u5408\u4ed6\u793e\u3068\u306e\u5dee\u5225\u5316\u3092\u56f3\u308b\u3044\u304f\u3064\u304b\u306e\u91cd\u8981\u306a\u8981\u7d20\u306b\u3088\u3063\u3066\u5b9a\u7fa9\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306e\u72ec\u81ea\u6027\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n

            \n
          • \u30b0\u30ed\u30fc\u30d0\u30eb\u30ea\u30fc\u30c1:<\/strong> \u5f53\u793e\u306f\u4e16\u754c\u4e2d\u306b\u30aa\u30d5\u30a3\u30b9\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u6301\u3061\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u5c02\u9580\u77e5\u8b58\u3068\u5730\u57df\u7684\u306a\u6d1e\u5bdf\u3092\u304a\u5ba2\u69d8\u306b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u56fd\u969b\u7684\u306a\u62e0\u70b9\u3092\u6301\u3064\u3053\u3068\u306b\u3088\u308a\u3001\u3055\u307e\u3056\u307e\u306a\u5730\u57df\u3084\u5e02\u5834\u3067\u5305\u62ec\u7684\u306a\u5e02\u5834\u8abf\u67fb\u3084\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0 \u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u5b9f\u65bd\u3057\u3001ITSM \u306e\u30c8\u30ec\u30f3\u30c9\u3068\u6a5f\u4f1a\u306b\u95a2\u3059\u308b\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u8996\u70b9\u3092\u304a\u5ba2\u69d8\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
          • \u696d\u754c\u7d4c\u9a13:<\/strong> \u5f0a\u793e\u306e\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3068\u7814\u7a76\u8005\u306e\u30c1\u30fc\u30e0\u306f\u3001ITSM \u304a\u3088\u3073\u95a2\u9023\u696d\u754c\u306b\u304a\u3051\u308b\u8c4a\u5bcc\u306a\u7d4c\u9a13\u3068\u5c02\u9580\u77e5\u8b58\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u5f0a\u793e\u306f ITSM \u74b0\u5883\u306e\u7279\u6709\u306e\u8ab2\u984c\u3068\u52d5\u5411\u3092\u7406\u89e3\u3057\u3066\u304a\u308a\u3001\u304a\u5ba2\u69d8\u306e\u7279\u5b9a\u306e\u30cb\u30fc\u30ba\u3068\u76ee\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
          • \u7d71\u5408\u7684\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong> \u5f53\u793e\u306f\u3001ITSM \u5e02\u5834\u8abf\u67fb\u3068\u6226\u7565\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306b\u7d71\u5408\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63a1\u7528\u3057\u3001\u5b9a\u91cf\u7684\u304a\u3088\u3073\u5b9a\u6027\u7684\u306a\u8abf\u67fb\u65b9\u6cd5\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3001\u6226\u7565\u8a08\u753b\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u3001\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3068\u63a8\u5968\u4e8b\u9805\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u5f53\u793e\u306e\u7dcf\u5408\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u306f\u5177\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u3082\u305f\u3089\u3059\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u78ba\u5b9f\u306b\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
          • \u9867\u5ba2\u4e2d\u5fc3\u4e3b\u7fa9:<\/strong> \u5f53\u793e\u306f\u3001\u304a\u5ba2\u69d8\u306b\u5353\u8d8a\u3057\u305f\u4fa1\u5024\u3068\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u5c3d\u529b\u3057\u3066\u3044\u307e\u3059\u3002\u6642\u9593\u3092\u304b\u3051\u3066\u304a\u5ba2\u69d8\u306e\u4e8b\u696d\u3001\u8ab2\u984c\u3001\u76ee\u6a19\u3092\u7406\u89e3\u3057\u3001\u304a\u5ba2\u69d8\u72ec\u81ea\u306e\u8981\u4ef6\u3092\u6e80\u305f\u3059\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u307e\u3059\u3002\u304a\u5ba2\u69d8\u4e2d\u5fc3\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u306e\u671f\u5f85\u3092\u8d85\u3048\u3001\u4fe1\u983c\u3068\u5354\u529b\u306b\u57fa\u3065\u304f\u9577\u671f\u7684\u306a\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n
          • \u7d50\u679c\u91cd\u8996\u306e\u30a2\u30d7\u30ed\u30fc\u30c1:<\/strong> \u5f53\u793e\u306e\u76ee\u6a19\u306f\u3001\u6e2c\u5b9a\u53ef\u80fd\u306a\u7d50\u679c\u3092\u63d0\u4f9b\u3057\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u5177\u4f53\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u3067\u3059\u3002\u5f53\u793e\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304c\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u6c7a\u5b9a\u3092\u4e0b\u3057\u3001\u6226\u7565\u7684\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u3001\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3068\u63a8\u5968\u4e8b\u9805\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306e\u6210\u529f\u5b9f\u7e3e\u306f\u3001ITSM \u30ea\u30b5\u30fc\u30c1\u304a\u3088\u3073\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0 \u30b5\u30fc\u30d3\u30b9\u304b\u3089\u6069\u6075\u3092\u53d7\u3051\u305f\u591a\u6570\u306e\u6e80\u8db3\u3057\u305f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u3088\u3063\u3066\u8a3c\u660e\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n

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